Customer Ratings & Reviews
- Model:
- WH1000XM2/B
- |
- SKU:
- 6029014
Customer reviews
Rating 4.7 out of 5 stars with 1532 reviews
(1,532 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the 1000XM2 Premium Wireless Noise Cancelling Headphones for their exceptional noise cancellation and comfort during extended wear. The headphones also offer impressive battery life and a reasonable price point. While some users find them a bit heavy and expensive, the overall positive feedback highlights their satisfaction with the product's performance and features.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product with noise control features. Worth money
I would recommend this to a friendRated 5 out of 5 stars
Great for airplanes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it for Christmas for my daughter and she loves it for traveling
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Heavy and sweaty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heavy on the ears and creates a lot of heat. Sound quality is good though
No, I would not recommend this to a friend Rated 5 out of 5 stars
Fantastic headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prob one of, if not the best, headphones I have ever purchased.
I would recommend this to a friendRated 5 out of 5 stars
Good deal
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got for a great deal, can't complain, my daughter loves them
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, Riggs!
We are happy to know that the unit meets your expectation. We value your feedback and thank you for choosing Sony!
Regards,
Zac
Sony Social Support
Rated 5 out of 5 stars
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had some Bose soundlink and decided to purchase these. Better headphones!
I would recommend this to a friendRated 5 out of 5 stars
Great wireless headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for a present and the price works what you paid for. Nice
This review is from Sony - WH1000XM2 Premium Wireless Noise Cancelling Headphones - Gold
I would recommend this to a friendRated 5 out of 5 stars
Excellent for travel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the volume swipe feature. Connect easily. Compact and comfortable.
I would recommend this to a friendRated 5 out of 5 stars
Good performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just the way I would like it to be. Couldn't have been more satisfied
I would recommend this to a friendRated 5 out of 5 stars
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Want to hear how good this is? Listen to Rush Tom Sawyer. Phenomenal!
This review is from Sony - WH1000XM2 Premium Wireless Noise Cancelling Headphones - Gold
I would recommend this to a friendRated 5 out of 5 stars
Best headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe these are truly better than any other headphones out there.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Could be better
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is great but sound with cord and no battery power is horrible. Too much plastic.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product can’t beat it it’s fantastic at best
This review is from Sony - WH1000XM2 Premium Wireless Noise Cancelling Headphones - Gold
I would recommend this to a friendRated 5 out of 5 stars
Best Noice Cancelling Headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You’re getting your moneys worth with these. Highly recommend.
I would recommend this to a friendRated 4 out of 5 stars
good but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt think was in line with bose as people couldn't hear me with the mic on calls. I did like the ability to put hand on ear for ambient noise.
I would recommend this to a friendRated 5 out of 5 stars
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved them but couldn’t pair them with my tv even with an adapter.
This review is from Sony - WH1000XM2 Premium Wireless Noise Cancelling Headphones - Gold
I would recommend this to a friendRated 5 out of 5 stars
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best Headphones I've purchased!! Hands down!
I would recommend this to a friendRated 5 out of 5 stars
A must have item!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best over the ear noice cancelling headphones you can buy.
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Geat sound, Useful tech, Incredible battery life
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.**The Good** Sound: Instruments and vocals sound crisp and clear, but you also get a good bass response from it out of the box unlike the Bose QC35 II. The sound can be modified using the EQ from the Sony Headphones Connect app that's available for Android and iOS. Noise-cancelling: Great noise-cancelling that's able to mute out most sounds while on the NYC subway while playing music, while bringing the outside noise it can't block out to a more gentle tone. It also has a useful feature where it allows you to listen to your surroundings using the outside microphone on the ear cups when you cup the right ear cup with your hand. Battery life: Claims a 30 hour battery life. For some reason, when I played a FLAC album on repeat I was able to get 35 hours battery life before it died. The headphones can run as a wired headphone too that works even with the battery dead, albeit without noise cancellation. Unfortunately touch controls do not work in wired mode, so it's like your wearing an old fashioned set of headphones like a Sennheiser HD 280 pro (no inline controls, no nothing). Wired mode will work with the NextRadio app for those that use that. Bluetooth codec support: Supports the latest and greatest codecs such as aptX HD and LDAC for the phones that support it. LDAC support should see more support as phones upgrade to Oreo, provided the OEM allows it in their build of Oreo. NFC: Allows you to pair and connect a phone with the headphones by just tapping the phone on the left ear cup. No need to go through the menus for bluetooth and scan, or select device. Just tap and it will connect. Your phone does need to be unlocked though but that's it. The rest is just a simple tap. This helps cope with the headphones inability to be paired with more than one device at a time. The case: The case feels like quality as does the zipper on it. Feels satisfyingly durable and glides open and close with easy. The inside of the case has dividers so the cups don't end up scuffing each other. **The OK** Comfort: The headphones don't clamp on you too tight so you won't get ear or crown fatigue from it. However, the space instead the cup isn't as spacious as the Bose QC35 II so it will get warm after a while. The bigger problem I had was with the amount of cushioning on the padding. The ear pads are ok, but again, not as plush as the OC35 II but it's the top band's padding that I have a problem with. It's too thin and sometimes makes the top of my head feel uncomfortable. The earpads are replaceable. Touch controls: The touch control are intuitive and make it a lot easier to work with than the physical touch controls on most headphones, however because they're touch, it also leaves it susceptible for accidental touches when handling it (e.g.: accidentally forwarding to the next song headphones are off your head resting flat on your neck because your cheek accidentally grazed it). Again, touch controls do not work when in wired mode. Tap and holding the ear cup brings up your phone's assistant: Google Assistant or Siri. There isn't support for Samsung's Bixby since it basically mimics holding the home button on your phone. Wired passive mode: You can use the headphones without power as regular headphones. It just stinks that while you can still get noise cancelling in wired mode if you power the headphones on, the touch controls do not work unless they're connected by bluetooth. Sony Headphones Connect app: The app unlocks access to even more features of your headphones such as the EQ. It shows you which codec is being used, and also shows you the headphone's battery life. Unfortunately showing the battery life on the status bar is an iOS only feature and I don't get why. Jaybird's Android app allows the battery life indicator to be shown on your phone's status bar. Do better Sony. The app also allows you to manual set the ambient sound level to your liking and set the sound to virtual surround sound presets. **The Bad** micro-USB charging: The headphones still insist on using micro-USB to charge the headphones. With 2017 phones shifting to USB-C it makes it more annoying to future-proof. You'll have to keep a microUSB cable around for the life of the headphones instead of being able to use your phone's USB-C cable. **The Unknown** Durability: The plastic doesn't feel anywhere as durable as Bose's QC35 II. The seem well constructed to hold up solid for as long as I've had them, but will they stand the test of time? That remains to be seen. Its previous generation is notoriously known for the headband cracking and I'm not sure it won't happen again. I've had it for over a week and I haven't seen any sign of cracks. You can hear very slight creaks when you press on the headband's plastic If I were grading it personally for me I would give it a 4.5. But for this review I had to decide between a 4 and a 5 so I went with 4. It would have got a 5 if the padding was as generous and the ear cup as spacious as the QC35 II. But I would DEFINITELY recommend it for users looking to be noise cancelling headphones in this price range. It's in direct competition between the Beats Studio3 and the Bose QC35 II. If you ask me, it's a toss-up between the QC35 II and the WH-1000XM2 depending on what your preference is. The QC35 II are far and away the most comfortable as well as the most durable, but its bass is lacking. The WH-1000XM2 has that bass that will satisfy listeners of the hip hop genre (use the EQ for more emphatic bass and make those earpads bump).
I would recommend this to a friend Rated 5 out of 5 stars
Game changer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are a game changer. Would highly recommend and am pleased.
I would recommend this to a friend












