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Customer reviews

Rating 4.8 out of 5 stars with 64697 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 64,696 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get the controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works perfectly all the buttons work fine no damages i had low expectations but i thought wrong

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Controller

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Just a controller nothing super special

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Who doesn't love Camo on a controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was for my grandson. He goes through controllers quite a bit. However, we love playing with this Camo colored controller. It is physically the same as the others but the unique color makes my grandson feel that he is in charge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, It worked well when playing games on the Ps4, I wanted to test out how it would work with remote play but I haven't done that yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Legendary controller. But I wish it worked for PS5 or to control my toy helicopter. but it works great with my pS4.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great for the feel and battery life. The microUSB can break easily and isn't too secure. Using on PC can be a hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for my PC .. also with the back button attachment by PlayStation ..perfect

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    great cotroller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color and the functuality. It is very ergonomic

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So happy to have brand new sticks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, do I have some gaming to catch up on! I have been dealing with issues from my old controllers & it was time for a change. Got a black one & gold one. I love them. They do last if you take good care of them. My son needs more guidance on that.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Looks great. Feels great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks new PS4 controllers over the older ones. The battery lasts a lot longer, the thumbsticks are more rugged and have a better grip on them, L2 and R2 buttons are more springy (a good thing), and the thumbsticks also feel way smoother when moving them around. Feels great

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Red Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent control for thr PS4. My son really enjoys this control and the red color adds a special touch to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why am I reviewing this item?? For the points. We all kow that these controllers are top quality and the easiest to use out of any game system except for the old Sega and Nintendo's. You have tons of buttons to use that do many things. Great controller but really expensive so buy one on sale like I did.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with an awesome colorway. Camouflage!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works like new.I would definitely buy another one from Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other controllers got a lot of drift so I got this to help with that and it works so much better and I’m very happy about that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a PS4 controller. Made by Sony. Have you ever used a play station before? It’s a controller. It works well, it’s better than an Xbox controller (-personal opinion) why buy from Best Buy? Simple: Because you can get a warranty. Buy your next controller from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun for the whole family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale and couldn’t be happier. I have a controller for each member of the family now. This particular controller is connected to our Apple TV and has helped get full functionality out of that device. Can’t beat first party accessories. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 very competitive boys and though they are rough with the controllers (banging them on the floor when things don't go their way), the controllers have continued to work and the boys are given a 24 hour break from playing. I am impressed with how they hold up compared to those from other gaming systems that we have had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don't settle for the 3rd party junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dualshock 4 controller hasn't drastically changed in my 2 decades playing Playstation consoles for a reason. It's a great controller that makes gaming easy. It's durable and works great. The touchpad is an interesting new feature even if it's a bit under-utilized. I use one for PC gaming as well. Buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Solid functional controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking color. Everything works like it should.

    I would recommend this to a friend