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Customer reviews

Rating 4.8 out of 5 stars with 64697 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 64,696 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though they are pricey, I always pay for the Sony brand controllers. They hold up well and never have problems. I have bought cheap knockoff versions off Amazon before and always end up replacing them within a few months. Save your time and money and go for the real deal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original PS4 remote. So far, seems like better connectivity, responsiveness, and battery life. Good upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the function of the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 Controllee

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no compalints. We love PS products. Great controller that does what it's suppose to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than fake amazon ones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you can always be 100% sure what your buying is authentic from best buy , I recently bought ps4 controller on amazon for bit cheaper and of course what i received was not authentic. Original SONY product best purchase you can make

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You get what you pay for...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks good too. Tried getting a cheaper controller elsewhere and the joystick got stuck within 10 mimutes of using it so I sent it back. So far so good and its been about 2 months since Ive had it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Needed a second controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my PS4 a while ago but it only comes with one controller and I needed another one so I picked this one up. There was also a gold one available but I prefer red. It works and hopefully will keep working for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new controller and I was lucky to find this one on sale. This happens to be my favorite color and it was actually the cheaper of all the colors that were on sale. Other than that I mean it's an official PS4 controller which means it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing a great job with a fair price, he is using it Dailey and has had no problems with this product!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Works great, love the color!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great blue color, dark enough to not get dirty fast, but also not too dark. Got the family a PS4 for Christmas, and wanted to get controllers for each family member, I like this product because now I could get everyone their own color controller, & this helps us when we return to the game after bathroom breaks, etc...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual shock

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son connected this to his Xbox with a Titan and he loves it, for whatever reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller feel and button press

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller fit fell buttons yes high price buy you can feel the quality difference and button push etc forgot how new controller feels like big difference in feel compared to my old ps4 controller with lot of miles ...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Sony’s official PlayStation controller for the PS4. It does what we need, and the price was fare.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great control.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they keep it with the same design as the other controls. Head phone conection on control. Share butrón awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great controller that is still pricey.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are great and always feel very responsive along with maintaining a nice charge for extended sessions. The only issue is the price of the controller has not came down any and in some cases is more expensive than PS5 controller. An amazing last gen controller that still holds its value.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller and the color. Nothing bad to say

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great color!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the color is the best I love it it's a great combo

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift for my son. But, we have purchased these before and they fit the bill. It is his favorite color and can not get confused for who's is who's (we have 3 PS4's in the house). The shipping was super fast and the items were packed well to survive the delivery. Very happy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live the camp design and the feel of the controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd PS4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't fault PlayStation for including only one controller in the box. I also can't fault the design or use of the controller. I also accept that this are designed to play wireless and most people will use them that way. What I don't understand is why the charging cord was not included with the controller. Maybe my kids are more irresponsible than most, how often do you think both controllers are charged at the same time?

    I would recommend this to a friend