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Customer reviews

Rating 4.8 out of 5 stars with 64697 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 64,696 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    great control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a huge improvement in my opinion from the PS3 version. It just seems to fit the hands a lot better and the trigger buttons at the top feel a lot more intuitive. Haven't had much that involves the touch pad but I'm sure as the games come along that will serve a great purpose as well.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller in white!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Don't settle for third party!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A time tested design that you shouldn't get away from. The dual shock controller is flawless in its design and feel. Don't go for the third party controller just because it is cheaper because you'll get just that: cheaper. I would recommend four of these as they can be used interchangeably between PS4 and Vita TV

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Simple Easy and looks amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is amazing and works well. easy to set up and buttons are smooth to press. Battery life is amazing i charge it about 1x a week.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    DualShock 4 Wireless Controller for Sony PlayStati

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old controller bit the dust. This one looks cooler and does what it's supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Controller!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole delivery process was easy to do online & with the whole pandemic. It was done in a safe & efficient manner. The controller is amazing & looks awesome in blue. Also it does a fantastic job of playing well & rough for a quite some time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    dualshock controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller - bought it for a family member in argentina and they loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Ps4 controller is the only way to go. Very durable and quality made. Love the variety of colors Sony makes them in for easy individuality within a household. Always best price at Best Buy as they match any online price. Have it same day and not have to wait for the "free two day" shipping others offer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller ! Works amazing . Ordered it online for a Christmas present and they loved it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 PS5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product and every colors.The quality of the product is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Perfect color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is the perfect color. I bought the white one to make it easier to see the controller when playing at night making it easy to also find and not get lost. Worth it. I also love how Best Buy is able to price match! Can’t beat that!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to have a second controller in case something happened to my other controller. There wasn't many color options so I chose the blue. I wasn't dissapointed. It's a good looking blue. I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great choices for color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that there are different color controllers! I love the rose gold color. It feels smooth and works amazing. I would probably buy the purple one next!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better Built DualShock 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my original PS4 controller due to the rubber pads on the joysticks worn down to the plastic. The new DuelShock 4 seems slightly better built then the original controller that came with the launch PS4 & the battery life is definitely better on this new model.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Decent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An enjoyable enough product, but I am a little biased since I went from using a controller I’d had for years to this thing, so it isn’t broken in yet, but knowing that I still don’t regret the purchase. The design is solid and the colors pop, I do have some concerns about one of the analog sticks not being completely centered, but haven’t had any issues with it so I haven’t decided to return it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 4 out of 5 stars

    Nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nicer dark blue PS4 controller that has a decent feel, can feel a bit bulky at times & slippery after long use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller as you would expect coming from Sony. I purchased on sale for $34.99. Crisp buttons, quick response and super fast recharge for long battery life until next recharge. I would not purchase anything besides Sony when it comes to game controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Battery life is awesome. Had some trouble pairing to PS4 but otherwise great!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Yes!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller looks awesome and feels great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    new controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the controller is good and i needed a new one for my console.

    I would recommend this to a friend