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Customer reviews

Rating 4.8 out of 5 stars with 64697 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 64,696 reviews
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to get another controller for the house, this is great...like the color, my sons favorite...connects to game system just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good grip, confortable for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has a nice grip and contour that makes really confortable for long hours of gaming. I'm really excited about the share function that is integrated into the controller. I also enjoy how the D-pad is positioned and how some games integrate this key. Overall I'm really happy with this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    PlayStation 4 remote

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and design I bought it Black Friday last year for a great price & has taken a beating from my kids n still in great shape

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just like the original one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it he has no problem. A hook braided up delivery was great. Everything was great. They worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really glad that you can still purchase brand-new PS4 controllers. This is the authentic Sony DualShock 4 and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Excellent controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome. Great feel as it conforms to hands, and the gold color adds elegance just an excellent wireless game controller for the PS 4 system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dualshock 4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new controller with no stick drift. Love playing with a fresh controller

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Works great and love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's controller was at least 4 years old. Love the bright red color of this new controller. Works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great servic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service literally no wait when I picked it up, bought as a gift for my niece for her birthday, she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    High-end feel and great performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. I had bought some bad ones from marketplace and they didn’t last so I came to Best Buy to get the originals and they do not disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Expensive but functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The summary kind of sunset up. The controller does it's job and works great. The battery life is also impressive. They are spendy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Son Wanted It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has a terrible habit of smashing the controllers when a game frustrates him. They hold up pretty well under the onslaught of his wrath but eventually his rage gets the best of them and we need to appease his anger but getting him a new one.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Sony branded the only way to buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No drift. Sony branded. Love the color pattern. If you have a ps4 start buying controllers. Ps4 Accs. Are going to become harder and harder to get.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not easy to break even after dropping several times.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    I, my My wife and daughter love this controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is outstanding, the buttons are smooth and very responsive. Everyone actually wants to use this particular controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool looking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller looks and feels nice, the only thing that I think they should've not missed with is the joysticks. They might look aesthetically cool but as far as how high they stand and how the round nob used to be to the way it is now recessed and shorter sticks, it's a no for me!! I think it came down how they could sell you more things!!! But over all I'm glad they made it bigger, my hands were always getting cramped with the PS3 cotrollers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use with most Bluetooth devices

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this controller with a PS4, PC, iPhone, iPad, or anything that uses Bluetooth or USB too. It has a rechargeable battery so no need to buy anything extra to power it. I would recommend getting a charging cradle or just use the usb cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if the PS5 controller tech is de facto better, i still like to use the ps4 controller for vita tv or for remote play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A stick of joy! (joystick)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as expected. Great color love the variety! Willomg to get again. The Best on the Market!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves it. Uses it all the time. Warranty was money well spent.

    I would recommend this to a friend