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Customer reviews

Rating 4.8 out of 5 stars with 64697 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 64,696 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really does the job that a controller would do. The thing that I liked about it is that now there is a thin strip on the black touchpad that shows the LED lights that are on the inside of the controller. Standard, and simple, but that's honestly what I was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Auld Lang Syne DualShock 4!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original and still the best! Was hoping for a proper lengthy retirement,but since Sony is moving on sooner than normal,I raise a glass with Polygon Man and say sayonara! Now to pick up one more...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic controller! Easy to use! Smooth!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still love my handy ps4, but get drift stick often so be sure to get that protection plan.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 4 out of 5 stars

    Good wireless controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Red is my favorite color so I had to purchase this controller in that color it great and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up this control to replace the one that came with my console because the charge was dying too quick. This controller is exactly what you expect from a ps4 control. Has a better grip than the old model controls, and a better battery. Very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was calling so many stores to find this controller and couldn’t find one at all they were sold out but then I called best buy and boom I got the last one I love my controller so much !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best PS4 Controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this controller for my daughter. She said she wanted this controller because utter was the classic controller. She says that it was the best. Can't argue with the quality of the playstation controllers, they are very durable and worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this ps4 controller and i been happy with the product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. I don’t know what else to say, its a simple ps4 controller and it works as it should. Don’t trust those cheap fake brands

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a slightly updated dualshock controller than the one that shipped originally with the PS4 console. Great controller. I purchased at Best Buy doing a price match from another vendor. Great experience and I'm glad I was able to give my business to Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controlller for a play Station 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also bought a DualShock 4 wireless controller for Sony play station 4-jet Black and it is working really good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game control

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband like it very much he plays for a good while.n it his favorite color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing beats the Sony PS4 Controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are other 3rd party PS4 controllers out there (some of them decent, some that are not), but if you have made the investment in a PS4 and need that other controller (and most of us do), then stick with the Sony PS4 controller. It is really the only way to go. Its the smart thing to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nothing beats the original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice feel to the remote, but honestly, nothing beats the original. Ive dropped the remote a few times and its held up pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my older brother as a christmas present and he says he loves it. It is exactly what he was wanting and he uses it everyday

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and we were able to get it fast for a family gathering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controllers are great, with vibration feel and fast charging. Love the fact that they work so well. The freedom of movement is a big plus being able to sit anywhere in the room unstrapped from the console. Nothing new there but these controlers far surpass their predicessor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect no problems very happy with it.. is a awesome product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was literally the only place I could find one of these controllers right now. Thanks for pulling through and it works as it should!! Very happy and always wanted this color blue controller!

    I would recommend this to a friend