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Customer reviews

Rating 4.8 out of 5 stars with 64697 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 64,696 reviews
  • Rated 5 out of 5 stars

    Great additional controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great controllers and this was purchased for additional players to get in on the action. Of course, wireless is the best way to play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Never had any issues from purchase to shipping and how it works! So overall happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came quick works well was expecting to be heavier but glad it works thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the controllers at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love buying the controllers from Best Buy. I had to get the warranty on my controller as well. I had bought a controller from Amazon and what a terrible mistake that was. They sold me a fake. It didn’t even work properly after two months of use and I put mine in a case and play gently. I love the quality I got from Best Buy, as well as the service. I ordered it and it was sent and received within the week if not two days after purchase. I’ll continue to buy my electronics from Best Buy. I’m very happy. But always purchase the warranties, you just never know and if they don’t offer them then stay away from that seller. Make sure your buying the right stuff, from the right places. I recommend Best Buy as we all know, it’s all authentic there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rwms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using a new remote. The ease of everything working well and the quick return of the joystick buttons from the new springs makes one even more confident to advance in game play.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice for dollar amount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good for gaming on ps4 such games like madden 21 and gta5 hold charge very well and is easy wipe off dirt and stains nice grip handle very lite and warranty is good for this product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation is untouchable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, name brand with no flaws. Make sure you get the Best Buy warranty which covers your purchase for a full two years. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal on the controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with all the special features. After getting a great price it even makes it more worthwhile to have an excellent controller. It feels great and has a good response to all the movements in all the combinations. I love it for FIFA

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Just like previous generations dualshocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony started with a great design since PS1 dualshocks and ran with that golden outline still today. If you have used any previous reiterations of the dualshocks, then this version is all too familiar. Added bonus which is the touchpad and share button and still retains its slim design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic controller! I can’t put it down!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean I have two other controllers for my PS4 but I can’t help but love the color of this one! Plus it really cuts down on time searching for my black PS4 controller on my black couch -_- plus it works like a dream!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and super comfortable to use. Got one for Valentine’s Day

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came very quickly and worked right out the box 10/10

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    No Charging cable?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, never a fan of either Xbox or PS only including one controller with console, that being said. This is a first for me that the controller which is already high priced to begin with, doesn't come with a charging cable! So you have to provide your own micro USB cord. I have two small children who love disney infinity so immediately one USB port on the PS4 is used, which leaves them bickering over the second one once one of their controllers starts to die. Poor design of PS4 IMHO

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Leave me alone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is fine. I'm only writing this to get them to stop sending me emails for a product I bought a month and a half ago.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller at sweet price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted to replace his old PS3 Controller with a new PS4 controller for his PC gaming. We bought this PS4 red controller at great price and he loves it. According to him it is one of the best controllers he has ever used. Good job Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good nice peaplo it is very good a my recometion

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gametime

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, works well, bought 1 from Amazon, quickly replaced it with the original Playstation controller, gaming is once in order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy return policy the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always a good product However this one did have a default and Best Buy returned it without any problems for a new 1

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best PS4 controller replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, does everything I need and more! Execellent quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A PS4 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a ps4 controller and it works as it should. I guess technically that should be 3 stars. I mean, it definitely meets my expectations but it hasnt exactly done my laundry. Anyway, 5 stars

    I would recommend this to a friend