Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 64697 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 64,696 reviews
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great purchase, looks nice on the charging station too. Does not get too dirty either which helps when you might be snacking or something while playing for long sessions

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints what so ever. Comes in great quality and works magnificent. Controller was delivered properly and no damages to the box. 100% would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great 4k TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience at Best Buy wasn't the best at first, but the manager On duty name Brian made it all worth while, he was very professional and handled the situation exceptionally, I'm very satisfied and will continue to shop at Best Buy because of that!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is nothing special, but it works and we've had no issues with it. We purchased this controller as a replacement for one we had that had its joysticks wear out. So far, there's nothing wrong with this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good controller, for some reason my son says the black one last longer than the other colors. Dont know how true that is, but i have to replace these controllers every 6 months or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter likes the color and how it feels the grips

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dualshock 4 Sony made great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as expected from any Sony controller, easy to connect, built to last. I was needing a second for my home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Son The Gamer

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves games. Easy to get this from Best Buy. Have ordered either to have shipped or stop in the story. They have great prices and price match if cheaper elsewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller. Wouldnt buy it anywhere but best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller!. Love that I can get the 2 year insurance plan through best buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gift

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great gift for my husband. Great deal on it price wise

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    DualShock 4 Wireless Controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave the DualShock 4 Wireless Controller as a Christmas gift for my grandson to use with his PlayStation 4. He loves the green camouflage color instead of a solid color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great with my ps4 and I had no issues with the controller

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    A slight improvement over the original Dualshock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that the indicator light has been extended to the top button, so you no longer have to look over the edge to see what the status is. Little touches like that go a long way. Having said that, I hope this controller lasts longer than the last one. My left analog stick started developing a dead spot over the last year and short of replacing the whole stick assembly, I was forced to buy this new iteration.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Worth its money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ergonomic and accurate controller. Easy use and maintenance.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Good for gamers

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ended up being a present for my son and he loves it, he keeps breaking this all the time and I found it for a good reasonable price here at best buy. LOve the color too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camo Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I can tell that it is new because the paddles are a little though to push down but will just need a little wear to get them to work correctly. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent OEM Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sony controller. If you need a replacement controller there is nothing better than the original. Battery life could be better but you know what you are getting when you buy this item. Works good as always and connects easy to system. Would recommend to anyone that wants or needs a new controller. The controller finish is also quality. It isn't necessarily what I would consider gold but it looks good and does its job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good controller

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    vary good controller ps4 controllers last me longer the other controller that i get so it saved me good money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps4

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Controller. I preffer ps4 remote than ps5 for some reason.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Most intuitive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have a PS4, seriously, what else you gonna use with it. That said, this is the most intuitive and comfortable of the remotes out there in my opinion if you are trying to figure out what gaming system to buy.

    I would recommend this to a friend