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Customer reviews

Rating 4.8 out of 5 stars with 64700 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 64,699 reviews
  • Rated 5 out of 5 stars

    Typical PS4 controller with a little bonus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The usual top end quality you get with most Sony products. This particular control lights up during game play which is a really cool feature. My kids love this controller so much that we had to get another one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It Works as Expected

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive....but is what it is. I like ps4 controller better but you need these for ps5 only games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exact replacement

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exact replacement, so it worked perfectly right or the box.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Very good, shouldn't cost extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying the PS4 controller is excellent, as usual. The only real quality issues I've had is the joystick on one controller being slightly misaligned, and that's a typical issue with most controllers. My only issue with this controller, however, is that it shouldn't cost more than the standard black model. Sony, why? Anyway, it still looks great with my white PS4, and my imported white PS Vita TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son on Xmas and he loves it. All PlayStation controllers have been good purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    It is really great for gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the controller, the color is just perfect with my setup and has great reaction time with the games that I play. I would really recommend this to anybody that plays ps4.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony dual shock controller is not only the original, its the best controller made for the Playstation 4. Best Buy has them for a great price, easy to pick up or ha e delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Original equipment is best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always best to buy original equipment. Too bad not too many color choices anymore for PS4 controllers, but it works great

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Solid controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this after my son destroyed our old blue controller (RIP). It seems heavier than my older controllers, but that might just be my imagination. The buttons work, the joysticks work, and the red paint is pretty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast shipping great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+ great controller great value. Best Buy had fast shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes this new PS4 controller. He uses it all the time playing his favorite PlayStation video games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a bad purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this controller for almost a whole year now and it’s still very functional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to still get these

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always excellent quality. Sony build quality always worth it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation wireless controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller for my husband, and he absolutely love it. He has dropped several and the controller has not broke or stop working for any reason. This is definitely work the money it is a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and nice color too. easy to use and set up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play with friends

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed to add an extra controller to play with friends

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect replacement

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and verh robust! My kids dropped my previous one and it broke, but this one is iutstanding and holds up well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    making a new friend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was purchased as a replacement. while it was sad to part with a dear friend, the transition to this new controller was seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Incredibly advanced controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable and contain alot of technology. Kinda pricey but necessary. They do track with the VR headset and camera. Battery is built in, and lasts many hours.has built in speaker and headphone jack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product works as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to hook up the devices with help from my old ones

    I would recommend this to a friend