Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 64700 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 64,699 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS4 Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was needing a new controller due to drift in his other controller. This thing is actually really nice, he loves the color, and best of all - no drift!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS4 Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was needing a new controller due to drift in his other controller. This thing is actually really nice, he loves the color, and best of all - no drift!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice complement for the stock controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a great compliment for the stock 1 controller that came with the console. I like the blue tint of the controller itself to help it distinguish with the stock black controller color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product works as expected.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to hook up the devices with help from my old ones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 is a good platform and the controllers feel nice. However, I am personally a bigger fan of Xbox, but that doesn't negate the quality of these controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top Notch!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery. Needed a Dual Shock 4, and quantities are hard to come by online. Sony makes that best value, full-featured controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Red Hot

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    According to my son who uses this controller, it works great and it’s the one he took with him to college (not sure his brothers found out yet.)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is undoubtedly the best controller that you can get for your PS4. Got it for a super cheap deal in Best Buy on Black Friday. Absolutely loved the item and the deal provided by Best Buy. Go ahead and buy it hands down!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller for a great low price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This standard black ps4 controller definitely gets the job done for gamers who don't care for what color their controller is. The low price is what drew me to buy this controller and it has been a great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great controller. Bought it because my other one wore out after like six years of continuous usage.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Dependable and Fun Controller!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's smoothly-designed, it emanates sound that corresponds to the action on screen, it's more comfortable than the competitor's controllers, and it has the fun light on the front. What's not to like?! Thumbs way up on this one!!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous controllers had the L2 buttons messed up. So naturally, best buy was the best place for a replacement. I like that they price match other locations. Convinced me enough to buy two

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well in hands and has a nice plastic like grip layer on the ends that are nice. The touch pad is a nice feature that speeds up menu navigation and typing. A great improvement over the dualshock 3 especially the trigger buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps lover

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still have my controller til this day! oh and the price is better than gamestop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can you say? This is the best controller Sony has ever released. I needed a second one for another player but the one that came with the system is still in great condition. Price is pretty high though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    dual shock remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent just what my son wanted He has purchased quite a few of these and this is the best one by far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 Red Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas because his favorite color is red and his favorite console is the PlayStation 4. Always great quality from PlayStation.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Comfortable comfort

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, only downside is the occasional stick drift and clanging rumble motors. Also the sides can sometimes be sharp when coming from the factory.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Ps4 DualShock

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great idea to go with the original, I’ve tried other brands but nothing feels better than the DualShock. Great buy!!... if you can find them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a remote that works. I can’t afford a PS5 so I’ll keep buying new controllers after I slam them against the wall.

    I would recommend this to a friend