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Customer reviews

Rating 4.8 out of 5 stars with 64699 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 64,698 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased a new controller because he has a tendency of getting mad at times and hitting his controller on the table he loves the new controller I definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing Color!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Crystal Dualshocks have a very unique transparent color to them! The Red is exclusive to Best Buy and there are two other colors exclusive to other stores. I say collect em all like Pokemon!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Extra Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an extra controller and wanted to get another Dualshock and this worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Brings me back to the first day of ps4!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to keep it simple this time around and save the few extra dollars. However this controller is just as nice as I remember first getting it back in 2014.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Army controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good qualtiy controller from sony, and i went with thks color due to sale price since all controllers are over priced, so wait for sales!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. No hassles to begin use. Happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Crystal red beauty .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a sucker for exclusives and this controller is a very nice addition to my collection. I was A little surprise the Best Buy color was red instead of the crystal blue or even a crystal yellow.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love the color and battery last long would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. I love playing with it. It is way better than my mats controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great! I will be purchasing another soon.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps4 Nice!!!...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color for the ps4, the only problem is that it gets dirty quickly so you have to buy a good protector...

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great color for both front and back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a dualshock 4 and it has the same functions and uses as the other Dualshock 4s, though the quality on these controllers as a whole is a crapshoot (there is a 1 year warranty on the controllers so make sure if you controller goes out that you contact sony before the year is up). The color is really nice though and like how they did the red coloring in the front with the black in the back.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice deal on price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Loved the color so decided to try it out. Since my PS come with only one black controller and I wanted to play with my wife so I got a white one for her be able to distinguish where is whose controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. Its amazing. Its very helpful to him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed one more control for the wife. Don't know why it only came with one. Buy I found it on line for 10.00 cheaper. Best buy matched it in store. That was nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Contoller yk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just beautiful contoller thats just works lol and well it works

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for constant gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is great for constant gamers. My boyfriend could not stop saying how much he loved the remote and how smooth it was for him to use while he played games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this extra controller to go with my son's PS4 bundle that we got him for Christmas. He said this works great and is like the original one in his bundle. Got this on sale at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed by Best Buy’s price. These controllers are really the best ones for your PS4. Maybe just choose a different color if black isn’t your thing.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and my sons love the color and they enjoy the controller

    I would recommend this to a friend