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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64700 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 418 Showing 8,341-8,360 of 64,699 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New controller for my PS4 gamer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. So glad Best Buy has me and this controller covered for 24 months.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product from Sony as always. Work as should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have the black one which came with original PS4..I brought this one for my son and he lob a it... now we are enjoying our time with playing both at same time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was so easy to set to my game without any problems. The instruction inside the package was step by step so you can’t get confused.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of Operation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is easy to operate. Controls work smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Awesome color and works better then walmarts.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and i allways wanted this color. Only Best Buy can really have every thing you could ever want. :-).

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Gamepad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4’s redesigned controller is my favorite part. As someone who never took to any prior iteration of the DualShock, I’ve found this more ergonomic, convenient design easy to adapt to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally was able to get one. They've been out of stock for so long! Works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good keep doing good job very nice job very good

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Red is my favorite color!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller because I needed a new one and I love it, mainly because it's red and that red is my favorite color.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use the feel is amazing. great color too. would be a great gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These play station 4 controllers work great. I don't know why people talk about the joystick grips wearing off, I've had mine for a month and it still looks new. Play it nearly every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These play station 4 controllers work great. I don't know why people talk about the joystick grips wearing off, I've had mine for a month and it still looks new. Play it nearly every day.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    These speak for themselves

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speak for themselves, is there really any other option? Color is awesome. I wish my Rays would adopt a uniform color closer to this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the controller. Easy to set up. Fast delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller Ever Made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never a fan of the PS1, PS2 or PS3 controllers. The analog sticks would feel like they were stretching my thumbs. The shape wasn't quite right. The buttons were cheap. I always preferred Xbox controllers. The Xbox 360 controller was close to a perfect controller. And then the PS4 came around. This controller has not only jumped far above the PS1-PS3 controllers, it has leaped ahead to become the best controller of all time. It's perfect. The shape is perfect. The buttons are good. The triggers feel satisfying. The analog sticks are comfortable. It feels amazing. I would argue that the PS4 controller alone is a reason to go PS4 over Xbox One.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Match!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, works well, and reliable. Makes games more enjoyable and better than third party products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good PlayStation 4 controller it’s from Sony

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good PlayStation 4 controller it’s from Sony and it works perfect hasn’t been lacking or nothing

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love ps4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean what am I supposed to say, obviously the ps4 has a way better-looking controller than the Xbox but we both gamers soooo yea

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason, the red controller seems to be a bit more durable and longer lasting than other PS4 controllers.

    I would recommend this to a friend