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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 586 reviews

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95%
would recommend
to a friend

Customers are saying

Customers find value in the Bluetooth connectivity, excellent sound quality, and ease of use of this CD receiver. Many appreciate the variety of features and the relatively easy installation process. While some users find the lighting options distracting and the app could be improved, the detachable faceplate is a popular security feature. Overall, the positive feedback on sound quality and ease of use outweighs the reported minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 586 reviews
  • Rated 2 out of 5 stars

    Hard to figure out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is hard to figure out. And it broke a couple days after the warranty so I had to contact Sony.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to program .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old non functioning car radio with This radio but this product is not friendly at all.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CHMC! We appreciate your feedback regarding the design, we will make sure to pass it to the appropriate department to improve our future unit and make them more user- friendly.~Jeannette sony_US

  • Pros mentioned:
    Bluetooth, Ease of use, Features

    Rated 5 out of 5 stars

    Awesome value!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this stereo for Christmas. My wife got it for me. Actually, she said pick one out, and you can't have it until Christmas. A friend helped me install it in my Chevy Silverado. It was very easy to install. I think, because it is so loaded with features, the instructions can seem overwhelming at first. After some use, it gets easier. I LOVE the hands free option when Bluetoothing to my Galaxy s6. I also LOVE that I can totally control Pandora through my radio. I am extremely happy I chose this awesome Sony stereo! I still can't get over all the features for the price!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    missing parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought the 'open-box' option, and it was missing parts. the description said 'excellent' condition...never again!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't connect to device and keeps cutting off ... Although the Bluetooth is own radio can't be picked up ..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Resets itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated the firmware the receiver resets settings to demo mode Hate it

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Leila, thank you for your message. You can cancel the demonstration display which appears when the source is off and the clock is displayed./ 1 Press MENU, rotate the control dial to
      select [SET DISPLAY], then press it. / 2 Rotate the control dial to select [SET DEMO], then press it. / 3 Rotate the control dial to select [SET DEMO-OFF], then press it. The setting is complete. / 4 Press (back) twice. The display returns to normal reception/play mode. Oscar. sony_US

  • Pros mentioned:
    Bluetooth, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this! It has everything that I could want with great sound quality. It is easy to use and the bluetooth and detachable faceplate are super handy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Impressed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit a few days ago and I'm extremely impressed. Was very easy to install. I couldn't have chosen a better unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install nice and simple needs a case for face

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 4 out of 5 stars

    Decent stereo for the price with many options!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice stereo for the price. Sounds very good and has features that I wanted, such as USB, aux, Bluetooth, Pandora, siriusxm ready and cd. The settings on the stereo itself are hard to use ,but the Songpal app available for Android makes it easy to adjust settings and tune the stereo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacment raido

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this in to my sons truck and was a quick easy install.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great Player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Player... Recommended to everyone. Best Choice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic single din radio for the price, easy to use and installation was a piece of cake. Changing colors is what I like most about it and of course playing my music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great radio for my work truck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drive a lot for work www.bngsmeats.weebly.com so the radio is a good friend to me and this one is great

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth
    Cons mentioned:
    Button size

    Rated 2 out of 5 stars

    Skipping CD, Small Buttons, Anemic Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radio has a nice, sleek look to it and the Best Buy install looks great. However, I can't get a CD (old or new) to play an entire song without skipping at least 3-4 times. It skips while I'm either moving or stopped, which is weird. I've tried multiple CD's and have the same results each time. I've had the radio less than a year, but more than two weeks and so Best Buy isn't willing to help get it fixed, which sucks. The other problem with the radio is the buttons are all tiny and you can easily push two at once, which is frustrating while you're driving. Bluetooth and Sirius are great features for a small radio, but the sound is very anemic, even with the "Mega-Bass" feature engaged, which is why I like playing CDs for a richer sound. That said, all in all it's a cool looking radio, but I wouldn't buy it again even at a discounted rate.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobW, we regret that the radio failed to meet your expectations and we thank you for taking the time in writing us an honest feedback. I can assure you that your feedback will be brought to the attention of a relevant department for further improvements. Once again, thank you for your input. Best regards, -Mark sony_US

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great radio for the price. Very satisfied. I needed a simple radio for my F350 after the factory radio stopped working. This one was so much more. The blue tooth connection to my phone and hands free feature is as good as any factory car system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, the set up, and controls take some time to figure out. Should be more simplified.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Stopped Working After 2 Weeks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony receiver puts out good sound but is not reliable. I had this receiver installed by Best Buy and 2 weeks after installation it stopped working entirely. I returned it to the store and purchased an Alpine receiver which is great. Also, be advised the screen on the Sony is almost always impossible to read in sunlight.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Chitown, thank you for your message. That is unfortunate the SONY Satellite Radio did not meet your expectations and decided to returnt it. SONY takes into consideration all good or bad feedback to improve the quality of our products. Thank you so much for your feedback. - Oscar. Sonystyle

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Awsome radio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome radio douse it all easy to run great product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A big but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony radio is OK... But overly complicated... The instructions are written in such a convoluted way they are mostly unusable... But my biggest complaint is with the Sony app... Sony forces you to use to use this app all the time... If you don't use the app... You can't use any of the Bluetooth functions... Sony forces you to install their app on your phone and you must launch the app to use the Bluetooth functions... If I had known this before I bought the radio I would have bought another brand... This will be the last Sony product I will ever buy...

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jonz5267. Thank you very much for your honest review about the radio. We'll forward your feedback and suggestions to the whole team for further improvements and possible changes. Thank you. Best regards, -Mark sony_US

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