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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 1593 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,593 reviews
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well, the control is very beautiful, it has good colors, its operation is very good and the battery is excellent, very few times I have charged it and it works very well, it has excellent horns and no drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pretty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always expect new things from best buy. Unless you buy used. This PS5 controller is absolutely beautiful. With the shiny blue/green and a very tiny pink-ish hue! Yes its expensive but beauty is pain is what they say right? Controller is pretty, joystick and bumper bottoms are pure white. For me its still new but as far as I have been using it. It works just like a normal controller! So.. if you have the money like me then go ahead and buy it. If not then maybe just wait till your current controller dies out. Either way I’m happy with this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chroma Teal Sony Dual Sense Controller PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent colorway! Vibrant, changes in various lighting & shades. Very satisfied, would definitely recommend. Nabbed this one on sale, which leads me to say the protection plan offered thru Best Buy covers the full price of a new controller, even though i got the sale price on this item. Collection complete!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller that hasn’t had any issues for months. The colors are also really pretty irl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chroma Teal Dualsense 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling in the hands, absolutely crisp buttons, I couldn’t be more happy this one. Color is fantastic to look at (I promise it does NOT look like a horse fly in person lol)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the control to join my son on multiplayer games on his PS5. Since purchasing it 2 months ago, it has held up very well and has remained in pristine condition. Battery life is amazing, long lasting! My son uses it on occasion and has performed great when compared to other controlers we’ve purchased from other retailers in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick & Smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Texture feels good on the hands, works exactly like any other controller but looks fantastic. The color is distinct and the pearlescent finish makes it always fun to look at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, Best Buy pick up was so fast and the controller color is beautiful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect color Chroma Pearl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chroma pearl looks so good. My son is so happy. 100% recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Great movement. Fits nicely in hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this PS5 controller! The color is super cute and vibrant — even better in person. It works perfectly with no issues at all. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Controller a head of its time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5's DualSense controller is a true leap forward in gaming hardware, offering innovative features that enhance the overall experience in ways that feel natural yet groundbreaking. Sony has clearly put a lot of thought into this new generation of controllers, and it shows in every aspect of the DualSense. The PlayStation 5 DualSense controller is nothing short of a triumph in gamepad design. With its groundbreaking adaptive triggers, exceptional haptic feedback, and solid ergonomic improvements, it offers a fresh, immersive experience for next-gen gaming. Although the battery life could be better, the controller's other features, such as the improved design, responsive buttons, and versatile compatibility, make it an essential part of the PlayStation 5 experience. For anyone considering upgrading their controller or jumping into the next generation of gaming, the DualSense is a must-have. It doesn’t just improve on the old, it completely redefines what a controller can do, making it an essential piece of hardware that every PlayStation 5 owner should experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean look.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, its a really Cute remote & works as its suppose to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. The sound quality and mic are really nice. The color is vibrant and it has this grainy but smooth feel. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cutie controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looove this controller!! Such a beautiful color way. The price point is…wild but that’s just how it is now with consoles. I’m still looking to buy the other colors eventually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller colors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is one of the coolest colors i have seen. Works perfectly and the battery lasts for hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Great price! Love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect controller – comfortable, responsive, and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is absolutely amazing! The design is sleek, the color is beautiful, and it feels very comfortable to hold even during long gaming sessions. The buttons and joysticks are super responsive, which makes gameplay smooth and precise. The battery life has been excellent so far, and I love how quickly it charges. It also connects instantly without any issues, which makes the experience hassle-free. The build quality feels solid and premium, so I know it will last a long time. Overall, this controller has completely upgraded my gaming experience. It’s a perfect mix of style, comfort, and performance. Highly recommended for any gamer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fortnite controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A well designed ps5 controller. My kids loved it because Fortnite is their favorite game. Controller makes a perfect Christmas present for PlayStation and Fortnite fans. The colors are bright. The price was fair since it’s not an ordinary controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it to have two controllers.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to play video games, and I already have a DualSense Wireless Controller. Bought this for my gaming PC, for my iPad Mini, and iPad Pro. Once you get use to how to connect this controller to bluetooth, you can enjoy the Pro feeling you get from only a Sony product. There are so many ways to use this in playing a game on almost any product you like. So worth the extra money to get another DualSense Wireless Controller!

    I would recommend this to a friend
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