Customer Ratings & Reviews

Overall phone seems good for refurbished ( almost mint condition. !! )) . Too much Google bloat ware on a sony device. same size as LG-V20, and a little larger then the NOTE EDGE. true 6" screen from bezel to bezel. Sony software seems missing. Their video editor can not edit certain size recordings ?? Missing update marshmallow 6.0.1 .. which is way better updated like I had on the xperia z1s . Over all good phone quality, screen great camera needs updated software but very good pictures so far. movies are great to watch. battery almost last the whole day ( 15 percent by time I go to sleep) *** Side note--> best buy still has restocking fee if u return an open item like this one ---> $35.00 ,, they should of said that in the time of purchase then I would of FRYS. they don't charge restocking fee fro open items( refurbished/ or open packaging)

We first purchased the Sony XA for my husband, but frankly, it was just too small for his hand. (He is 6'5" , and his hands are probably 8" long). Anyway, the Ultra's little brother would have been fine for me, but for him, he just needed something larger to hold onto. We both have a great love for all things Sony, so after much research, decided to go for it! 23 mp back camera and 16 on the front? Its camera is so absolutely fantastic that we seriously have no need to take his $700 Cannon camera out anymore. The best part was they happened to have a refurbished one for only $12 extra over the smaller version! I never thought I could be jealous over a non-iphone, but I find myself wanting to download things for it all the time - and I just paid quadruple the price for my iPhone 7! In all seriousness, zero complaints, zero regrets thus far. (At least on his end....I'm kind of rethinking that $820 iPhone). Sony should really advertise these more! I have read online that the battery life isn't great, but he told me that we long as you don't keep a bunch of apps running constantly in the background that it will last all day while he's at work and keeps going until he sticks it on the charger right before bed. I know he does a lot of video casting from it as well as Skpe and conference calls, and uses the built-in tuner radio; he says he hasn't gotten to zero yet. Oh-and in my opinion great charity on the screen (but, Sony always gives the best quality picture). I love it!!!

Coming from a high end Samsung device, this Sony XA Ultra really surprised me with it's smooth flowing software and cameras. I wasn't expecting this phone to do so well. Don't listen to the negative reviews. The phone is a great size even for average hands and handles very well. Sony is releasing Android N for this device soon, so the 16GB storage will expandable for apps on to an SD card in the near future. This allows more room in the main storage for many apps, media and pictures. Give it a try! I ended up living it for the price!

From the second I got the phone out of the package I loved it, battery life is average like any phone but that could be I've been on it 24/7 since I got it lol. I do with it had 32g of storage instead of 16 but I have my SD card to make up for it. I love it and I'm glad I purchased it, thanks Sony and thank you best buy for having such an amazing customer service. You guys rock

Though it is refurbished, it is no less than a new one. That's why I always like refurbished from Best Buy if there is a good discount compared to new one.

I purchased my Sony Xperia Ultra online. I was surprised at how quickly I received the device. The device has many apps and just easy to navigate. The large-screen enables me to see my movies or videos. The front camera Works awesome!

I needed a new phone but couldn't afford $700+ for one. After reading reviews for days on the middle class cell phone range, I decided on this one. No regrets! All apps load & run quickly/smoothly. The camera is amazing for a non flagship phone, especially the "selfie" featured front camera. The screen is huge & has such a crystal clear picture. I've had Sony phones before & they always hold up very well. The model I got was refurbished but I can't even tell! No cosmetic flaws & no lagging hardware.

For the price it's a great phone only problem is not enough internal memory (16gb)and still no update to Nougat.

The phone I received looks and responds like a brand new phone. It charges relatively quick with the correct charger; even with the one provided it doesn't take more than a couple hours from near depletion. My only complaint is the internal storage space, but that can be slightly mitigated through proper storage habits. Overall I thoroughly enjoy the phone.

In fairness, I have no way of knowing if it was the phone or a subpar refurbish job, but literally 2 days after the limited warranty expired, so did the screen. It worked (sort of) but there was a layer of static/interference looking fuzzy lines for the rest of its days. Those were numbered, however, because one day at lunch I set it on the table where someone’s drink had left a water ring. Somehow that small amount of water got into the phone and put the final nail in the coffin. Bought a newer version (not refurbished) recently. No problems thus far. Phone is very heavy and quite thick. Not convenient for my needs. Maybe more of a “guy’s phone?” I ended up giving mine to my brother and he liked it.

everyone comments on the quality of the pictures i take...very excellent purchase for a beginner or someone who wants more for their money...this is the phone i would purchase over any other, more expensive ones don't match up...

Bought this phone to replace my wife's broken Samsung. She loves it, particularly the quality of the pictures she can take. Overall a solid and sturdy product that provides great value for the price

I had this phone for weeks now, and it's incredible no issues for me so far. And it arrived on time! Thank You Best Buy, keep it up..

I always love sony product. I think this is a great deal. Great price to get a wonderful phone.

Everything is going good camera, processor, everything

It's a great smartphone and the camera it's great to

I have always love Sony products.it is a great buy

It's a good phone with a great photo and video quality. Battery is a problem for people who use phone for web browsing playing games and watching movies. But it's a good phone for its price.

Although was refurbished but the phone looks great and in excellent condition as new without visible scratches or scuffs.

Everything is good about the Sony Xperia xa ultra for me es good