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Customer reviews

Rating 4.5 out of 5 stars with 11063 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Streaming Audio Wi-Fi Built-In Blu-ray Player for its ease of use, excellent picture quality, and compact size. Many appreciate the inclusion of built-in Wi-Fi for convenient streaming access and the player's overall performance. The affordable price point is also frequently praised. A small number of users reported issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 517 Showing 10,321-10,340 of 11,063 reviews
  • Pros mentioned:
    Wi-fi

    Rated 2 out of 5 stars

    Wifi makes it easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately wifi is about the only good thing about it. Its slow, sometimes it will not power on or off. When it works, its fine. But it can be very irritating.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bryan, We're sorry to hear this issue with your player. Try to power reset your Blu-ray by following the steps here: https://us.en.kb.sony.com/app/answers/detail/a_id/76256/
      We appreciate your time and feedback.
      Regards,
      Vincent sony_US

  • Rated 3 out of 5 stars

    Average quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is acceptable. I was disappointed to find out that this "wifi capable " blue ray player does not have an internet browser app. The player also vibrates more than expected when the disc is spinning.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alan, We regret to hear that your device's performance failed to meet your needs. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Rated 3 out of 5 stars

    A good blueray player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just grabbed this one in a hurry so I won't complain about lack of features, Read the box and maybe a professional review before buying. Everything that it does it does well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Blue Ray function does not work properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DVD function and wifi are in working order but the Blue Ray function does not work at all. It won't play any of my Blue Ray's. I'm hoping we do not have an issue with exchanging because we usually love Sony products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for Bluray, So-So for Streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great disc player - small, light and easy to use. For streaming, it's a bit slow and doesn't always react right away after selecting your option. You could do worse, but there are better options out there.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Go look somewhere else

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended, but slow as a mf. Cheapest Sony player on website. Too many unnecessary apps pre-installed on it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good, not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason, this player is very slow to turn on and off and half the time you can’t tell if it’s on or not unless your screen is on. But then again, plays your discs once it’s up and running.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    It was okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it worked good for a few hours then failed to read the disk. Went in to trade for same but didn't have anymore so we went with the LG worked way better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like it . I always have to re- install my password to see my Netflix or even YouTube. It logs you out all the time . Sometimes it takes like 20 times to reconnect.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't stream Amazon Prime even though the information offered said it did (apparently it USED to). It does not stream very many channels. It is a disappointment.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Compact but no buttons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice blu-ray player but it has no buttons on the player. Unfortunately, I didn't pay attention to this when I bought it. If you lose the remote how are you to use the player?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    No remote?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Puchased as a gift, was a previously returned item which I was assured all contents were checked and in box. Found no remote upon opening box.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    blu ray

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as far as blu ray players go it is fine. these guys are getting harder and harder to buy without spending a lot of money:( grab them while you can)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    difficult

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great as a player instructions are very confusing for a beginner i still have not got it all set up and i have had several other ople try so its not just me

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm only giving it 2 stars because it does actually function as a Blu Ray/media player. If you want it for the wi-fi, get something else. I've had this just under a year and it's been ok-ish, off and on. But now it frequently shuts itself off and factory resets, so I have to set the whole thing up all over again. I'm glad I kept my Roku box since I can no longer use this player for Netflix or anything else I need to sign in and be on wi-fi for. I have no idea why it has so many good reviews.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a basic DVD player. No frills. One complaint, there's no audio outputs for my stereo system. I have use a HDMI splitter to get sound to my amplifier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I good DVD player but limited apps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to be able to get things on line but there is really no surging capabilities and you can not ad apps. Disappointed but it is a good DVD player.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The Blu-ray player recently froze so I will have t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Blu-ray player seemed to function appropriately until it froze. Luckily I had purchased the 2-year plan for the Geek Squad. I will be bringing it in soon for them to assess the problem.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Work ok- little slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up but is quite slow and the controls are not very responsive. Takes a couple minutes for the apps to display.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Albie!

      Please try to power reset the Blu-ray player and try again. Here's the link on how to.

      https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/bdp-s3700/articles/00175201

      If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:
       
      Sincerely,
      David Sony_US

  • Rated 3 out of 5 stars

    DVD Streaming vs Roku Stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok but because Sony does not support Amazon Prime I took it back and decided to use my laptop and get a Roku stick which offers more options

    I would recommend this to a friend