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Customer reviews

Rating 4.5 out of 5 stars with 11063 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the Streaming Audio Wi-Fi Built-In Blu-ray Player for its ease of use, excellent picture quality, and compact size. Many appreciate the inclusion of built-in Wi-Fi for convenient streaming access and the player's overall performance. The affordable price point is also frequently praised. A small number of users reported issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 518 Showing 10,341-10,360 of 11,063 reviews
  • Rated 3 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any problems with this equipment and we really like being able to connect to Netfilx and other Internet apps using the blu-ray player instead of connecting the computer via HDMI cable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works inconsistently.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it's fine, but sometimes I have to unplug the cord, or hold the power button down for a while. Other than that, everything else is fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product had problems straight from of the box.We trusted the name SONY,for this reason we bought the Sony - BDP-S3700 - Streaming Wi-Fi Built-In Blu-ray Player.Poor manufacturing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ok. We have a large collection of dvd and blue ray. Our old player died so we replaced it with a similar one. Major problem to setup

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sony DVD with built in WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't stream Amazon Prime, and I always have to change audio settings when watching Netflix. Otherwise, I cannot hear dialogue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worked well to start, problems after a bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have any issues until about a month ago when it started disconnecting from everything on its own. I have to go get it fixed, but it worked for the first 5 months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Some issue but overall ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy so far. Product has has some glitches (e.g., at one point wouldn't turn on until power cord disconnected and reconnected) but is up and running and producing as expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't say anything about not being able to view Amazon Prime video unless you spend extra money to get a Roku device. The same for Disney.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Connectivity issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connectivity to the internet is horrible. Also the remotes are not durable

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several of these blu-ray players and had little problem with them other than once and a while they will freeze up and need to be rebooted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    some flaws some works decent.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works fine but one thing drives me crazy. Its very hard to turn off. AT times I have unpluged it. This is why I gave it 3 stars

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Long time loading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pretty sure a newer model will be a bit faster to connect to the internet when turning on. Once connected it does the job big a lot of time waiting for it to boot up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Blue ray is fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason for medium rating , my Netflix doesn't come up Says need server update and we not techs don't know how to do that So we can't use the Netflix part I'm sure it's operator error

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wi-Fi troubles again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I keep buying Sony Blu-Ray players. This is my third generation. All have had problems. This one plays discs OK so far, and that parts works faster, but the Wi-Fi connection is iffy. I was able to set it up easily enough, but it won't stay connected. I had this problem in a prior generation unit too. Sony isn't what it once was, sad to say. I should have bought a Samsung, even though those too get mixed reviews.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BBinFL, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, to troubleshoot it check the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/75355. Oscar. sony_US

  • Rated 3 out of 5 stars

    Works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking a bluray player with a good WiFi receiver. We have a Sony player before that worked well. This one was not as good, so we returned it. Everything else was fine with it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted only 3 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a solid unit from Sony, but died after about 3 weeks. The very limited 15 day exchange period of BestBuy did not help, so needed to deal with Sony customer service which takes about 2 weeks. Still waiting on the replacement. Not happy with Bestbuy or Sony.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pdsguy, We are sorry to hear your experience. If you need further assistance with this, you may contact us at [email protected]. Please include all the details such as your Event ID, contact details and product information. Regards, Vincent sony_US

  • Rated 3 out of 5 stars

    Cheap Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was cheap but streaming is sketchy, there is no web browser and no clear direction on how to clear the cache memory to keep it from freezing up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still not sure...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was wireless and was looking forward to east install. But its still not working a week later...not as Dumb-proof as I'd hoped! Directions leave much to be desired.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Blu-ray DVD Player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it to play DVDs yet; wish it would pick up more of my streaming channels, even wired connected to my internet connection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice value Blu-ray DVD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, easy set up. Not an option to have the controller control the sound on Insignia TV's. Technical help is non-existent

    I would recommend this to a friend