Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11063 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Streaming Audio Wi-Fi Built-In Blu-ray Player for its ease of use, excellent picture quality, and compact size. Many appreciate the inclusion of built-in Wi-Fi for convenient streaming access and the player's overall performance. The affordable price point is also frequently praised. A small number of users reported issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 520 Showing 10,381-10,400 of 11,063 reviews
  • Rated 3 out of 5 stars

    Cost is a plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds another remote to the process. Sound is better than the TV but not fantastic. There is no indicator of the volume changes up or down

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Sony BlueRay

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very slow to change screens. I’m not sure if we need a booster.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AC adaptor is huge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blu ray player itself is good. Works just fine but the plugin to the wall is enormous like an old gaming system. Not very convenient in a tight space.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kwhb, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. We're always looking to make Sony better. We will pass this to the proper department. ~Ralph sony_US

  • Rated 2 out of 5 stars

    Cannot support Youtube TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supports a lot of streaming apps including YouTube. However does not support YouTube TV, and cannot add this app. Since this unit cannot support YouTube TV (that's why I bought it), it did not meet my expectations. You would think if YouTube is supported, then YouTube TV would be supported as well. Screwed by Sony and BustBuy's 15 day return policy (used to be 30 days).

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't come with all necessary equipment

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it appears to work great, we had to purchase an additional cord so that the sound would work. Not very happy about that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Experienced some problems with this product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a grinding noise when I played DVDs in this unit. I tried to exchange it but didn't know there was only a 15 day return policy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    recommend a 4k player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cheaper blurays are not that great, this one locks up at least once a week, I recommend a 4k player if you can afford it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The unit freezes up using prime

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit freezes up using prime. It has happened twice and requires that I unplug it. I don't know if this is a Sony issue or a prime issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s early, but the player is working okay to date

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the mechanics have been enhanced. However, its much to premature based on my recent purchase and use......

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for a beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly dont get to use many of features. I purchased it for my son who has Autism and watches one movie 24/7. HAPPY with purchase so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these. The one worked prefect but the second would not load netflix. I returned the second one and the new one works just fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    blue ray

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blue ray player works fine but cannot get the get the wi-fi the work. It finds the connection but fails to accept the password. Anyone have a solution?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    So So

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but things like the amazon app do not fit on the screen as well as our old one. It is also a bit slow.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jakedad, we regret that the Bluray failed to meet your expectations and we thank you for taking the time in writing us an honest feedback. I can assure you that your feedback will be brought to the attention of a relevant department for further improvements. Once again, thank you for your input. Best regards, -Mark sony_US

  • Rated 2 out of 5 stars

    Misleading Name

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The name says "Streaming" and "built-in WiFi" but according to the support team, you need an ethernet cable to get internet. Its now 2020 and I'm not running extra ethernet cables through the walls when real built in WiFi exists. I was not happy they misled me so much. I returned the item as I was using this mainly to stream, but wanted the Blu-Ray capabilities from time to time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough streaming options

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only major streaming app this unit allows is Netflix. Other options are little known. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK SO FAR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as a Christmas gift so no choice in the matter. So far it has worked fine..I had not trouble with the drive opening and closing, etc.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return this product twice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product didn't work well. Bought it for Black Friday. Had to return it twice. Seemed to be overheating. Best Buy was great and refunded money.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi loveearbuds, It is unfortunate that the player didn't work well for you and had to be returned. I’ll pass what you've said to the proper department. Thank you for this feedback. -Jen sony_US

  • Rated 1 out of 5 stars

    Didn't last

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my father-in-law who only needs it to watch DVD and Blu-Ray disks. After 6 months the drive tray would no longer open. Tried various trouble shooting, but the drive tray no longer operates. All of the streaming options still work but there are cheaper and better options for only streaming.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Kind of cheap

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good when it works. Sometimes it starts and it doesn't have sound. Have to turn it off and restart it to get round. What a pain

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well, strong signal, only complaint it not s

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a dinosaur. No voice activation and takes forever to search anything. Really a pain in the butt.

    No, I would not recommend this to a friend