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Customer reviews

Rating 4.5 out of 5 stars with 11063 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Streaming Audio Wi-Fi Built-In Blu-ray Player for its ease of use, excellent picture quality, and compact size. Many appreciate the inclusion of built-in Wi-Fi for convenient streaming access and the player's overall performance. The affordable price point is also frequently praised. A small number of users reported issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 521 Showing 10,401-10,420 of 11,063 reviews
  • Rated 3 out of 5 stars

    Sony Blue-ray player!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not stream Amazon Prime. Otherwise if this not an issue for you it is a fine equipment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 2 out of 5 stars

    Trouble

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble setting it up than stop working try to return it to late.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    DVDPlayer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure this is a fine product but it would not recognize my existing DVDs so I had to return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Some features were not as good as samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slow motion has only 1 speed The netflix button on the remote doesn't work and sony coudn't fix it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good blue ray player, ok streaming box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It plays blue ray discs just fine, but the options for the streaming apps are fairly limited, no apps for the main tv channels

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good item

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item didn’t work for me sadly I have to return it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted one year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this just over one year ago. It worked fine until this week. Now it won't play any discs. The streaming apps still work, but I don't need that as those functions are built into the TV. Very disappointed. Bought Sony as I thought it would be better quality. Turns out I was wrong. They need to focus more on the actual disc player quality as opposed to the streaming apps. I didn't buy the player for the streaming apps. There are so many other ways to watch Netflix, but only one way for us to watch a Blu-Ray disc. We only used it about 20 times. Not very durable if you ask me. I won't be buying Sony products anymore.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I'd had great luck with previous Sony BlueRay players. This one worked once or twice and then failed. Remote wouldn't work neither did switches on the unit.... Very disappointing. About to return it for a better model.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JRF1. We regret that the Bluray player failed to meet your expectations. We'll make sure that your feedback reaches the whole team for further improvements. Best regards, -Mark sony_US

  • Rated 3 out of 5 stars

    Ok Blueray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works well for watching discs, but it is old and outdated. Cannot be used for Netflix or for Sling.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    came free with a soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this unit came with the purchase of a soundbar, I gave the Blu-Ray player away as a Christmas present, I haven't heard anything bad about it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I will try another way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is not bad until you get to the streaming part. It's slow and seem not to work as good as you want it to. Good for the kids room

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    lg dvd wired

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We accidentally bought this item. We wanted wireless, wifi. This is a wired streaming device.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average Product....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it is this unit or in general that DVD players are not constructed to stand high usage ..short life span in general It seems.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KDON, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 3 out of 5 stars

    Just an average Blu-ray player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok player. Unhappy that Hulu is not available. You should not advertise Hulu connectivity if it’s not available.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Works great using remote; manual control not.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using manual buttons or not intuitive and I may need to practice with them more. Instructions would be useful. The jury is still out. I’ll decide if it is me or dysfunctional machine after more use. In response to question below, yes I would recommend based on my older model of the same Blu-ray. But no, at least so far, based on what I just described.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Not worth the purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and laggy. Does not support most new tv apps.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has the same issue as the previous one, the sound will randomly cut out on Blu-Ray.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro - The remote is small. Con - The remote is small. Also, this player is louder than my previous DVD player.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice player when it works. Only purchased this particular one because it supports my 3D TV. Problem is, it freezes up randomly and the only way to unfreeze it is to unplug it. Very annoying. I should have returned it or sent it to Sony to see what the deal is, but I'm way beyond that now. Unless you have a 3D TV, I'd avoid this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned misrespresented Smart TV coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a device that could stream netflix and hulu as well as play dvds. The description and packaging both referenced hulu. I received the device connected it to the tv and wifi then went to use hulu and sony no longer supports hulu. I had to drive to the store to return the device. Sony stopped supporting Hulu months before but the packaging of the product was not updated nor was Best Buy's description on the website.

    No, I would not recommend this to a friend