Customer Ratings & Reviews

Ordered this online to avoid the store crowds and guess what? Just like the Canon Rebel camera package ordered two years ago in the mail, this item does not work and will need to be exchanged at store! Great troubleshooting video online that walks you through the setup. The problem is that the setup screen does not appear after the Sony Blu-ray logo. Trouble is not in the HDMI but unit itself. I will review again after I get an item that works!

Because the package looked like it was used as a FOOTBALL I didn't bother opening the internal box. There could have been hidden damage to the unit.I don't know who trains your packing personal but a 2 year old could have done a better packing it. the 1 star is only because you don' have a MINUS 10 star rating. I will never buy anything from Best Buy again.

Usually I am a fan of Sony gear, but this thing is awful. There is a wi-fi connection, but it is slow and unresponsive. The player takes a long time to boot up, is prone to losing the connection, and then you have to start all over again. It works fine as a blu-ray player, but I cannot recommend this for any reason.

Quirky machine. This is my second attempt with this particular model and, if I was within the 15 day return period, would hand it back.

I am very disappointed that the Sony - BDP-S3700 Blu-ray Player does not have or allow the installation of HBO GO or Spotify. The box says it has over 300 streaming apps but 98% of those apps are from the Opera TV Store app which is just a bunch of junk apps. Best Buy needs to train their sales people on how to answer simple questions like "does this Blu-ray player have HBO Go?" instead of saying "It might, it has over 300 apps".

I’ve always thought Sony was a good product but not these blue ray players. Ive had 2 and both did not work. Would not recommend

It advertises that Hulu is pre-installed It is not! You can not add the app either Very disappointed

If you are looking for a true multi-region player this is not for you. This player only reads discs labeled Region 1 or all. If you have discs sourced from any other region they will not play on this player. This fact is buried over 30 pages into the instructions.

Extremely slow always cuts in the middle of loading and says errors with network when it has a 100% signal strength

Yes, I'm cheap so I bought this hoping for some basic Blu-ray and smart functions but this thing had been terrible. Sometimes it won't come on, and sometimes it won't turn off. It freezes up randomly and response time is extremely frustrating. Now, almost every time I turn it on, the apps have reset and I have to log back I everything. Overall, it has been a waste of money! Planning on replacing soon.

For some reason it is slow whenever I tried to change YouTube video it is slow

Turns itself off in the middle of shows. Takes a long time to load channels/shows. Gas numerous errors. Has a hard time loading Prime and Pandora. I gad s Samsung before and never had any of these issues. Thought that since it was a Sony and I had s Sony TV that they would work well. They do not.

This relatively piece of junk, will lock up and freeze more then it works. Have to unplug it twice a day. Avoid

It's A Little 2Small For Me! The Weight Is So Light, I'm Afraid It Will Blow Off My T.V. Stand.

my dvd player has decided that it no longer wants to read a disc. I just logged into best buy to see when i purchased it and it's been one year and 14 days! Seriously Sony? We expect more from this brand. I'm done with you Sony!

BestBuy and Sony should not continue selling this obsolete / discontinued model that is no longer supported and apps which don’t exist are still embedded and no way to get current apps added - stopped working on 6/25 after just 6 weeks of light usage (maybe watch 5-6 dvds total). Taking it back for refund or to replace with different model.

I originally purchased this player a couple years ago and I know it was subject to some abuse so when it quite working I didn't question it. I replaced it with same model and it suffered the same malfunction within a month without any abuse. I will be bringing it back to Best Buy tomorrow.

Only a month now Hulu not supported. Disappointing!! Still trying to unplug the overprice tv services!

Unit failed within a month. Stuck on Blu-ray screen. Buttons and remotes did not work. Unplugging did nothing. Sony replaced. Second one failed in same manner within a month. Third one coming. I have no confidence that it will last more than a month. Problem is that it takes 2-3 weeks to mail unit back and get new one mailed back. Total piece of junk. I which I could just get my money back.

I had an older one, it had problems but was old.. so I got the same thing... it has been a lemon from the start, always turning off - having to reset it up.. Just over a year old.. and now it does not even recognize the Wifi internet - next to it.. Been looking at the internet, must be a design flaw.. stay away.