Customer Ratings & Reviews
- Model:
- BDP-S3700
- SKU:
- 4743301
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the Streaming Audio Wi-Fi Built-In Blu-ray Player for its ease of use, excellent picture quality, and compact size. Many appreciate the inclusion of built-in Wi-Fi for convenient streaming access and the player's overall performance. The affordable price point is also frequently praised. A small number of users reported issues with the remote control.
This summary was generated by AI based on customer reviews.
Extremely disatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2nd Blu Ray player bought at Best Buy. This one seizes up when ever a Blu Ray is played or a steaming service starts up, such as Netflix. Have to pull the electrical cord to restart it. Returning it
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Just1Sher, We are sorry to hear the issue with your unit. Let's isolate and resolve this issue by following the troubleshooting steps from this link: https://www.sony.com/electronics/support/articles/00017785
Regards, -Jay
This item sucks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is NOT worth the money. It constantly freezes up. You have to unplug it to reset every time. Can't even watch Blu-ray or Dvd.A screen pops up and blocks everything.
No, I would not recommend this to a friendVery poor unit for streaming.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit had limited apps and did not have Amazon Prime. When I talked to tech support they were no help. I returned the unit and will never buy another one.
No, I would not recommend this to a friendPoor Quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a family member for Christmas 2019, it is now rarely working correctly. Bought it in hopes of watching streaming services and not all services work.
No, I would not recommend this to a friendStarted having problems after 3 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk! Get something else. Have had this Sony DVD player for 2 months and the DVD door will not open anymore. Also it locks up and freezes when trying to navigate Netflix and Hulu. Does not operate properly.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi servingrealness, I am sorry to hear of the issues you are having. The troubleshooting steps provided in the next link might be able to resolve if the tray does not open or eject the inserted disc. https://us.en.kb.sony.com/app/answers/detail/a_id/30451/p/47329,47564,95997/c/65,66/kw/tray%20wont%20open And if you are having issues accessing an app, we recommend visiting this link: https://us.en.kb.sony.com/app/answers/detail/a_id/35773/p/47329%2C47564%2C95997/c/65%2C66/kw/unable%20to%20view%20apps -Jerome
Doesn't last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought at the end of December, it's now April. The first problem was the tray wouldn't open to put a disc in. During the process of trying to resolve that issue it now will no longer powerup.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Hawk13, We're sorry to hear that this hasn't been a good experience for you. Kindly check on these links for troubleshooting steps to help isolate the issue:
https://www.sony.com/electronics/support/articles/00025061
https://www.sony.com/electronics/support/articles/00007575
~Ralph
Worked great at first but died fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We used this maybe 5 times and then it would not turn on again. We had it for almost 2 months but barely used it, it should not have died.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Racheal, That's definitely not the news that we would like to hear. Kindly check on this link for troubleshooting steps to help isolate the issue:
https://www.sony.com/electronics/support/articles/00025061
~Ralph
Missing Apps
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dumb Sony Blu-ray player. Does not even let you stream Amazon Prime. No warning of this. Sony used to work with Amazon Prime. Not anymore. Junky Sony.
No, I would not recommend this to a friendDon't waste your time and money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laser reader went dirty within a year, cleaner doesn't help. Never going to buy another Sony DVD/BR player ever! 4 different players in less than a 7 years
No, I would not recommend this to a friendHate it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know if mine is defective but it constantly jumps off WiFi and I have to reconnect a lot. Better to purchase a smart tv.
No, I would not recommend this to a friendHad high hopes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought since this was Sony it would be good but not the case. Constantly have to configure the player’s wireless set up, 3-4 times a week on average. Very disappointed with this purchase.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Brod, We are sorry to hear this issue. This isolated problem is due to the weak connection between devices and connection status. Have you tried to reset the power of your router and this Blu-ray player at the same time? Kindly follow the troubleshooting guidelines here to isolate and hopefully resolve the issue: https://us.en.kb.sony.com/app/answers/detail/a_id/75355
Regards, -Jay
Not Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been happy with this player from day one. Door does not always open. Hard to turn off. Freezes up when trying to make a selection. Not happy at all with this product.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Brookside, We are sorry to hear the issues with this unit. If the Blu-ray player freezes up or doesn't work properly, you can perform the troubleshooting steps from this link to resolve this issue:
https://www.sony.com/electronics/support/articles/00017785
Regards, -Jay
Not worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This would be a good price, however it quit working last night after only 2 months in operation. Will attempt to replace it today, hopefully with on which works awhile longer.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi skipwest, we are sorry to hear what happened. We would like to know more about the issue and help you out. Kindly send us an email at [email protected] including my name and this feedback post in the email. Hope to hear from you. Regards, Erin
Defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The power button does not work on device or remote. I have to unplug from and plug in to power source to power up the device. Trying to return.
No, I would not recommend this to a friendRefurbished
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this Sony wifi streaming bluray player manufacturer refurbished and it only worked maybe 5 times. I would recommend buying something like this brand new.
No, I would not recommend this to a friendTerrible blu-ray
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible blu-ray. It disconnects from the WiFi all the time which also logs us out of Netflix. Not only that, it freezes all the time and we have to unplug it to restart.
No, I would not recommend this to a friendDon’t waste your money.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for DVD’s, that’s it. Bad for streaming Netflix. Have to reconnect at least once a week. Very slow connection. Would not recommend.
No, I would not recommend this to a friendWouldn’t waste my money on any Sony products
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 5 of these and they all freeze even after buying the best hdmi cords I could find. No other device in our home freezes only these Blu-ray players.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, bryarrbaby!
We are sorry for the inconvenience this issue caused you. To best assist you, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Erin
Short Life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After about a month this product just stopped working. Taking back for an exchange
No, I would not recommend this to a friendGarbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since owned it since April tried to watch my 3rd movie and it would not play... It is in the trash now and never buying a Sony product again.
No, I would not recommend this to a friend