Customer Ratings & Reviews
- Model:
- BDP-S3700
- SKU:
- 4743301
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the Streaming Audio Wi-Fi Built-In Blu-ray Player for its ease of use, excellent picture quality, and compact size. Many appreciate the inclusion of built-in Wi-Fi for convenient streaming access and the player's overall performance. The affordable price point is also frequently praised. A small number of users reported issues with the remote control.
This summary was generated by AI based on customer reviews.
Won't power down and door won't open
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DVD player seems to be stuck. I have tried all suggestion on line and the player won't respond. Stuck with Sony name on screen in blue lettering
No, I would not recommend this to a friendWorst Sony Blu-ray disk player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two Sony Blu-ray disk players & all players were bad, all froze, it wouldn’t fast forward, wouldn’t turn off, green light wouldn’t turn off
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Booplayer2018, we regret to hear that your player failed to meet your expectations. We would like to know more about the issue and help you out. Kindly send us an email at [email protected] including my name and this feedback post in the email. Hope to hear from you. Regards, Erin
No Stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is crap! It's very laggy and glitchy. Won't connect to 5G. Very limited apps I returned mine.
No, I would not recommend this to a friendPiece of junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing was a piece of crap. I purchased this so my kids could watch old dvds. It broke almost immediately
No, I would not recommend this to a friendTotally unreliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The player does not work consistently. Plug it in and sometimes it turns on and other times you have to unplug the unit and plug it back in to play again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Savannah, We're sorry to hear that the unit is not working properly. You may check the links below for steps check for the latest updates and to do a factory reset. This will help us further isolate the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/41705
https://us.en.kb.sony.com/app/answers/detail/a_id/69542
~Ralph
No Disney Plus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman said we could use this to get Disney Plus, which it turns out does not support Blu-ray players. Returned it.
No, I would not recommend this to a friendGot a used return as new.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy new get open boxed as new with a Open Box sticker on it. Bought for a gift. Thankfully opened in the return window.
No, I would not recommend this to a friendFrozen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was great for the first few weeks, then it froze on the Blu-ray screen and there is no fix other than mailing it in. We will be returning it:
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Matt, Thank you for your feedback on your experience with your player. We are sorry for any inconvenience you had experienced. We will forward this feedback to the relevant department. -Erin
Broke after one year of very light use
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after a little over a year, I only used it a handful of times. I wish I hadn’t wasted my money.
No, I would not recommend this to a friendWorked for just over a week.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.None of the trouble shooting on like worked to open the player. . Stay away.
No, I would not recommend this to a friendProduct stopped working after 3 uses
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product. Gave as a Christmas gift based on request. Unfortunately, the product stopped working after just 3 uses and had to be returned.
No, I would not recommend this to a friendComplicated connection and setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We spent hours trying to figure out how to connect this component to our TV and set it up for use, with no success.
No, I would not recommend this to a friendNo Audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why this SONY DVD player doesn't have audio output to my sound bar but just TV speakers. Exchange another one, same problem happens again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Kevin, We are sorry to hear the issue with your player. If you are using an HDMI connection, please follow the steps here: https://us.en.kb.sony.com/app/answers/detail/a_id/30274/
More guides on how to hear sound from a disc player can be accessed here: https://us.en.kb.sony.com/app/answers/detail/a_id/36970/
Regards,
Vincent
Died in 6 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 6 months and then died suddenly. We'll see what Best Buy does for me when I take it in for a credit.
No, I would not recommend this to a friendItem was received in no box and didn’t work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item didn’t work and due to the pandemic I have been unable to return it.
No, I would not recommend this to a friendNo good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it, only worked about a week I think, dvd's just stop playing and some blu-rays
No, I would not recommend this to a friendSkip this one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No streaming app support for these players. Only works for Blu-ray. Disappointing.
No, I would not recommend this to a friendBad quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its keep freezing up. You have to restart almost every time you watch dvd. I exchanged it 3 times. Its all the same.
No, I would not recommend this to a friendTerrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product followed up with terrible customer service from Sony. I wais placed on hold for 30 minutes by customer service and then disconnected.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Dale, thank you for your message. Apologies for all the inconveniences. For any issue related to the functionality of the unit, check the next link to troubleshoot it: https://us.en.kb.sony.com/app/answers/detail/a_id/69542. For further assistance send us an emial at [email protected]. Include a brief description, model and serial number of the unit. Oscar.
Do not purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this product a total of 3 times before it quit working. Don't waste your money on it.
No, I would not recommend this to a friend