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Customer reviews

Rating 4.5 out of 5 stars with 11063 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the Streaming Audio Wi-Fi Built-In Blu-ray Player for its ease of use, excellent picture quality, and compact size. Many appreciate the inclusion of built-in Wi-Fi for convenient streaming access and the player's overall performance. The affordable price point is also frequently praised. A small number of users reported issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 544 Showing 10,861-10,880 of 11,063 reviews
  • Rated 1 out of 5 stars

    Not Worth It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Worked only one time then it would not eject despite following Sony's instructions.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Blu ray player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working after 2 months! Can't take it back. I thought Sony would be a good brand but NOT!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as an open box, works good using redbox dvd's, but when we use our blue ray dvd's it no work

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      @Darrin sorry to hear that the player won't play Blu-ray. You may follow the steps on the link below to troubleshoot the issue.

      https://www.sony.com/electronics/support/articles/00132795


      If this does not help,please contact the store or dealer.

      Erin Sony_US

  • Rated 1 out of 5 stars

    Missing accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so disappointed. The high speed HDMI cable that is supposed to be included is missing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Skip this one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after a few months. Tray wouldn’t eject and couldn’t get picture to show up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Video goes blank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with the video going blank on the tv. I tried several setting changes, but I could never resolve the problem.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Tim9021, We appreciate bringing this to our attention and we apologize for any inconvenience. To isolate the issue, you may consider the guidelines from this link: https://us.en.kb.sony.com/app/answers/detail/a_id/42582/
      Regards,
      Vincent sony_US

  • Rated 1 out of 5 stars

    Sony bluray

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not offer prime. Returned this product to store. Not what I wanted at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very easy to connect and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy for someone with no technical ability to connect the device to the tv, set up and begin using. Great price also!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Debbie7020, We are glad to hear this. Thank you for sharing your thoughts about this product. In case you encounter any issues, feel free to visit this page: https://docs.sony.com/release//Manual_4579663131.pdf. Thanks! -Vincent sony_US

  • Rated 1 out of 5 stars

    Piece of garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first one had power issues. replacement wouldn't open. tried 3rd and 4th in store. also didn't work. got samsung finally.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    In this case you dint even get what you paid for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disc player never worked again after the third disc / bringing it back tomorrow for a refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your time. It's a piece of crap. Takes forever to do anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Freezes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And the serial number is not on the device so I cannot return the item. Not a happy experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t steam Amazon. Corporate silliness.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is shooting itself in the foot not letting Amazon prime as a streaming source.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work very well. Freezes up all the time and takes along time to load programs.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      @Tigermann, You can resolve this issue by resetting the player to it's default settings by the Setup MENU. Also, please make sure that the firmware is always up to date. If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: -Zac Sony_US

  • Rated 1 out of 5 stars

    Not a good DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this dvd blue ray player and had to return a few times not happy with this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work after first day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work after the first 30 minutes, and ate one of my DVDs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didnt get order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i didnt get my order yet. my email said it was delivered -no it wasent yet- sony dvd player

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't even last a month. Took it back and got a Samsung.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked about seven or eight times and then it just froze. Useless

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dvd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very limited in the apps that it had or allowed. It’s dated.

    No, I would not recommend this to a friend