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Customer reviews

Rating 4.5 out of 5 stars with 11063 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the Streaming Audio Wi-Fi Built-In Blu-ray Player for its ease of use, excellent picture quality, and compact size. Many appreciate the inclusion of built-in Wi-Fi for convenient streaming access and the player's overall performance. The affordable price point is also frequently praised. A small number of users reported issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 547 Showing 10,921-10,940 of 11,063 reviews
  • Rated 4 out of 5 stars

    Great DVDs player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good player it runs well and I like being able to access Netflix and Hulu on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very user friendly installation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally purchased another top brand and it would not connect to the internet and often lost power. The rep suggested I try the Sony BDPS 3700 Blu Ray w/WiFi saying that a lot of people had spoken well of it. After reading the instructions and following the on screen installation steps I was logging into my Netflix and Amazon Prime account with no problems. It recognized my WiFi network without a problem. It automatically downloaded a new firmware upgrade. Works very well. Minor delays between the time you make a menu selection and the time it actually responds but not a real problem. Thank you Best Buy and SONY for an awesome product. I am not a tech and do not want to become one just so I can watch movies. Sony made it all possible. I highly recommend this player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Blu-ray product from Panasonic a few months ago and it was the worst decision ever. It constantly froze and had serious lag time where I would be forced to unplug and reboot the player every other time I turned it on. NOT THE CASE WITH SONY!!! I cannot be any happier with its performance. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, good picture, good value and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old Faithful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this DVD player for awhile now so I have learned it’s strengths and weaknesses. The WiFi feature, many other reviewers have said, it’s not very great. I have this this connected via Ethernet and I recommend you do the same. Even then sometimes it will buffer but it is bearable as it is not frequent. Also, no other audio options but it is a budget player. Now for it’s strengths; playback quality is excellent, actually better than my PS4, much smoother in big action scenes. The remote for me is very comfortable. Also has wide variety of video apps I was surprised to see. Overall, for a lazy Sunday to watch a Redbox Blu Ray or Amazon video movie this thing has not done me wrong yet! Please connect it via Ethernet or look elsewhere for WiFi players!

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player, Wi-fi

    Rated 4 out of 5 stars

    Great wifi blu ray player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wifi bluray player for the bedroom. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy, fast and good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, fast start up, good price, great unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid and well designed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older Sony BDP S390 that's still working great. I needed a 2nd blue-ray player. I should have stuck with Sony, but I purchased a Samsung blu-ray BD-J5700. It had two major flaws so I returned it and got this Sony BDP-S3700. Much better. While they both have the same newer & improved Netflix app, the Samsung's disc tray vibrates noisily when discs are loaded; very very distracting! Sony's does not. The Samsung''s front has a "sexy modern" slick design that's so bland you can't find any buttons (the product picture is misleading) in poor light. Meanwhile Sony has thoughtfully placed Eject/Load & Power buttons at top right of the device front. These buttons are very visually distinguishable and tactile-friendly. There's a tiny red light on the power button to get your bearings in the dark.Then drift your finger left to hit Eject. And I like that the Power button is not too sensitive; it ignores all my accidental presses when looking for Eject. :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good quality blu ray

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this one after our previous blu Ray suddenly broke ( a different brand and less than a year old), so we decided for this one. Since the first day we use it the images and the quality were amazing. Very easy to set up. I use it with the monster cable for better HD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product works well.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a similar Samsung player that was impossible to set up for internet connection. These timely reviews encouraged the purchase. In no time we were viewing Netflix and YouTube. Extremely pleased with every aspect and the overall performance of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Not 4k!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Blu Ray player is great but it doesn't support 4k. You would think that it wouldn't be a big deal but I just bought a 4k tv and I can't take advantage of it. But that being said it small, sleek, and quiet. Thats all you can really ask for in a Blu-ray player

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anonymous, we appreciate you taking the time to share your input about the player. If you are looking for a 4K player, you may consider checking the specification of UBP-X800 4K player or visit our website at www.sony.com. Thanks, ~Erin sony_US

  • Pros mentioned:
    Blu-ray player

    Rated 5 out of 5 stars

    Does what it needs to

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't speak for the "smart" aspects of the player since I have a smart TV and use it (rather than the blu-ray player) for accessing Netflix, etc. I've only watched one blu-ray on it so far, and was pleased with how everything operated.

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont have a smart tv in my bedroom purchased this to be a dvd/blue ray player and to have my wireless connection for hulu and netflix. This has been a great purchase for my needs

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    complete waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the worst Sony product we have ever owned-BDPS3700. We had to send our 1st player back to Sony because it was frozen on the blue screen and would not work. Now after about a week of use, the second player is frozen on the black blu ray screen and will not work! I also HATE the remote control. Needless to say this one will be returned for a REFUND and I will be hesitating to purchase anything more with the Sony name...other than a playstation, which we've never had a problem with. Maybe we are supposed to spend $400 on a player for it to work properly!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. I still have it 5 years later. You never know when you will need one so I keep it set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good basic bluray

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit to use with a tv that is not a smart tv so I could stream hulu and netflix on it. The streaming is not as fast as a smart tv,but the picture quality is good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Finished with Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this product in November, 2016 to replace a five-year old Sony blu-ray player that had developed too many issues to continue using. I was excited to have a streaming device, never having had one before, and we had been wanting to try Netflix for a long time. Setup and connection to our wireless router was easy, and we began streaming. At first, the unit streamed flawlessly, but as we continued we would find that from time to time the streaming speed would drop dramatically to 240 bps, which is half of standard definition and results in an awful picture. After a few minutes the streaming speed would return to an acceptable high definition level but would drop from time to to time to the ridiculous low speed. I checked all settings and options on the Sony but could find nothing that might cause the intermittent drop in streaming speed. Because of this, last December we bought a Roku Ultra to replace the Sony as a streaming device, and we have experienced no issues with drops in streaming speed since. So, this unit is worthless for us as a streaming device, but I'm just getting started. After playing a disc, from time to time the Sony will freeze up and respond to no commands from either the remote or the buttons on the front of the unit. Our old Sony had also developed this issue in its last couple of years, and our only solution was to physically disconnect the power cable and then plug it back it in. I researched this issue on the internet and found scores of others who had the same problem with Sony blu-ray players. Some had contacted the company for help, but no one had ever received a simple solution other than to disconnect and reconnect the power. Given that our old Sony had developed the same issue, I can only assume that the company either doesn't know how to fix this problem, or they just don't care. The third problem our player has developed is that the HDMI jack on the player is beginning to malfunction, resulting in intermittent loss of video from time to time when playing a disc. I have no doubt what is causing the loss of video, because our old Sony developed the same problem after about four years. After extensive trouble-shooting with our old unit, I finally figured out what was causing the video loss when I replaced the HDMI cable with a component cable, which, of course, also required an additional cable for audio. So, while our old Sony needed four years to show this issue, our new one has only taken about a year and a half. I guess the days of confidently knowing that the purchase of a Sony product insured top quality have receded into the sunset. From now on, we are ABS (anything but Sony) when considering prospective electronic products. So long, Sony. It was nice but now it's gone.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zenny, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Plays Blu-ray fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally broke down and bought a Blu-ray player. The picture quality and sound are fine for the price , but the streaming capabilities leave a bit to be desired.

    I would recommend this to a friend
  • Pros mentioned:
    Blu-ray player

    Rated 5 out of 5 stars

    Sony blu-ray player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Blu-ray player really good I love it I still have it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice Blu-ray - But Child Lock Issue Needs Fixing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated between the Sony and the Samsung. While there were lots of negative reviews about the Sony and the child lock issue (where the disk can't be removed except by the factory) I was talked into the Sony by the salesman (not pushy though) and my granddaughter. The unit was great initially, but now two months in the system won't update (supposedly another Sony attempt to fix the child lock issue) and the system won't eject the disk. I've done hours of diagnosis from Sony help and online forums, but to no avail. Unfortunately, I didn't get the Best Buy warranty as the factory one was for a year. Sony was good at diagnosing, but to return the unit I had to call another number, that then would call me back (5 days later) Overall, I like the unit, I just wish they would disable the child lock "feature" and be done with it already!

    No, I would not recommend this to a friend