Customer Ratings & Reviews

These headphones deliver exceptional sound quality. The noise cancellation is top-notch, blocking out distractions effectively. They're comfortable for long listening sessions and have a stylish design. The battery life is impressive, lasting for days on a single charge.

I loved my wired headphones I had/have. My Great Dane took them out. Both the headphone jack on the compter and the cord. I can't live without headphones and I've been toying with the idea of getting a pair of BT. I do own two pair of BT earbuds that I had used for my phone calls, but they are buds. I put these Sonys on and turned on the NC and....WOW!!! I was amazed on how much noise was just in my house/office. I use them mostly for my computer, which I am at 12 plus hours a day. Sound is great, but not as good as my wired headphones and I love not being tethered to my my computer. They are very comfortable and light weight. I have to take a break now and again from the headphones to let my ears dry out, they get a little hot after awhile. I have gotten use to them now after one month of use. The app on the phone was easy to use once I nosed around and setup my headphones to my taste. Battery life is great, but would like more. I do get at least two days worth, if not three. And they charge fast. Took me a minute to figure out how to charge them. The cable Sony provides is a waste of time, it's literally 3" long UCB A to C. So I dug in my collection of electronic junk box and found myself a old phone charger that met the specs needed. Only problem I had was after an update on the headphones and then an update on the Bluetooth on the computer. The headphones slowly started to do weird stuff and after day of use, they were unusable. So I reset them and also restarted my computer and all has been great since. I have used them a several phone calls and no one had anything bad to say. Only thing I didn't like, was my sound of my own voice, it sounds muffled to me, not the person on the other side. And while we're talking about phone connection. I love the fact I can be connected to both my computer and phone at the same time. LOVE LOVE LOVE IT. Now if we can get to three or four things. I had planned to set up my old LED TV with a Bluetooth transmitter and use these.

As someone who would consider themselves to be an audiofile, I enjoy these headphones for what they are. The ANC performance is second to none (that I have tried). The price is fair, all things considered. When listening to music critically at home, I use Sennheiser HD 600s, which also happen to be $400. Do the WH-1000XM5s sound as good as the HD 600s? Of course not, but the HD 600s need an amp due to their 300 ohm impedance, they block absolutely zero noise, they leak a considerable amount of noise, they're not wireless, etc. Point is, they aren't particularly convenient or portable. If you need a pair of on-the-go headphones, or ones you can wear while moving around the house (vacuuming, cooking, etc.) the WH-1000XM5s are an excellent choice. The battery life, it should be noted as well, is phenomenal. The sound, while not as good as their wired, open-backed competitors in the same price bracket, is still very good. I found some EQ-ing to be necessary, as they were too bass forward out of the box, however the phone app makes EQ-ing them easy, so no complaints there. Given the excellent ANC and convenience of these headphones, the quality of the sound is appropriate for the price point. I have seen others complain of the "cheap feel" of these headphones, likely referencing the plastic construction and light weight. It seems to me to be an unwarranted criticism, as the ABS they are made of can doubtless withstand far more abuse than I - or any average consumer - will ever put them through and, as it turns out, low weight is desirable for something that's going to be sitting on your head for potentially hours at a time. I would certainly not want these headphones to be made out of metal. On a unique side note, my head - and by extension my ears - are incapable of sweating, so I wear these to the gym since I don't need to worry about the lack of a waterproof rating. They block out the loud ambient noise of the gym exceptionally well.

The Sony XM5 headphones are a true masterpiece in the realm of audio technology, and I can't help but sing their praises. From the moment I slipped them over my ears, I was enveloped in a world of sonic bliss. Let's start with sound quality – it's simply unparalleled. The XM5 delivers crystal-clear highs, rich mids, and deep, punchy bass that elevates every note of my favorite songs to new heights. Whether I'm jamming to rock classics or immersing myself in the delicate nuances of classical music, every detail is brought to life with stunning clarity. Comfort is another area where the XM5 shines. The plush ear cushions and adjustable headband make wearing these headphones an absolute pleasure, even during marathon listening sessions. And with Sony's advanced noise-canceling technology, I can escape into my music without being interrupted by the outside world. But it's not just about sound and comfort – the XM5 is packed with features that enhance the overall listening experience. The touch controls are intuitive and responsive, allowing me to adjust volume, skip tracks, and even answer calls with a simple tap. And thanks to the Sony Headphones Connect app, I can fine-tune the sound to suit my personal preferences and access additional features like ambient sound control and adaptive sound control. Battery life is another standout feature of the XM5. With up to 30 hours of playback on a single charge, I can enjoy uninterrupted music playback throughout the day without worrying about running out of juice. In terms of design and build quality, Sony has once again hit it out of the park. The XM5 exudes elegance and sophistication, with a sleek, minimalist design and premium materials that not only look great but also ensure durability and longevity. Overall, the Sony XM5 headphones are a testament to Sony's commitment to excellence in audio technology. With their exceptional sound quality, comfort, and advanced features, they have truly raised the bar for what headphones can achieve. Whether you're a music lover, audiophile, or simply someone who appreciates the finer things in life, the XM5 is sure to impress. Highly recommended!

These are by far the greatest quality headphones I’ve ever gotten. The noise cancelling is real and authentic just as advertised. It has a snug fit and a great battery life and the sleek design is everything. I got mine in black and it looks great

I've always admired the look of these headphones and they are an improvement over the previous pair I had, which were Beats. Great sound quality. They also have noise cancelling capability which works really well; and also a number of other nice features built into the functionality of the product. I would recommend them.

I use these everyday for listening to music at work. Love the noise cancelling. I use a lot of ear piercings and these don’t irritate them so that’s nice. I could go the whole 40 work week without charging them. Only thing I don’t like is the soft to touch plastic material. It makes my headphones look greasy. Otherwise these are great.

Headphones are lightweight, cancel sound excellent. They hold a great charge and the sound is very clear.

Amazing sound and battery life. Comfortable for long periods.

Really good sound quality, light weight and super comfortable to wear.

These Sony WH-1000XM5 headphones exceeded every expectation. The noise cancellation is incredibly effective, the sound quality is rich and detailed, and the comfort is perfect even during long use. Battery life is excellent, and the smart features make daily use effortless. Truly a premium experience — worth every dollar.

The good: These are comfortable and i am able to wear them all day. Sound is good. Battery usually lasts me around three work days. (36 hours) It seems they are built sturdier than the XM4. The bad: Expensive Not as comfortable as the XM4 headphones. Noise cancelling is a bit of a let down. Has issues connecting to my PC after updating to Windows 11

very comfortable to wear. The look of them is great. Quality is also the best.

These headphones are seriously amazing. The sound quality is super clear with deep bass, and the noise canceling is out of this world—it blocks out everything, even loud background noise. Perfect for travel, studying, or just chilling. They're really comfortable too, even for long listening sessions. The touch controls are smooth and easy to use, and the battery life lasts forever—I only need to charge them once a week, even with daily use. The mic quality is great for calls, and the multi-device connection is super helpful when switching between my phone and laptop. If you're looking for top-tier headphones, the XM5s are 100% worth it.

I'm upgrading from the XM4 headphones. The redesign of the XM5 seems to strengthen the head band that cracked on my XM4s. Wore them on my first flights both on a long trip to the Middle East from LA and a shorter flight from LA to WA. No issues with battery and the noise cancellation is extremely good. Bluetooth connections are flawless. Minor quibble in that the indication for powering on and off are now tones instead of "words", but I think I can get used to that. Overall comfort is A-, I have a big head and sometimes have to adjust the top band after a while to find a different spot. These are GREAT headphones.

I wasn’t in the market for new headphones, but after 3.5 years, my V-Moda Crossfade 2’s stopped producing sound in the left ear. I used it for gaming, work, music, movies, and at the gym. I used a V-Moda BoomPro mic with it as well for work and gaming. To replace it, I was looking for: -Closed-Back, Over-Ear headphones -3.5mm Jack to be able to use the BoomPro mic -Comfort and design -Sound quality -Durability would be a plus -ANC would be a plus I started my search by comparing the Bose QC45 and the Sony WH-1000XM4. I went to Best Buy to try them on and rest both pairs. The Bose QC45 has a 2.5mm jack, so I would’ve needed a 3.5mm to 2.5mm adapter to use the BoomPro mic. I liked the XM4 design, but read online that others didn’t like the touch controls and would disable it. I wasn’t sold on either. Luckily, the XM5’s were released a few days ago, so I checked reviews and YouTube videos and was sold. I picked these up on 5/25/2022 and am glad I bought these headphones. In comparison to the V-Moda’s I replaced, they are: + More comfortable (Less pressure on head/ears) + Wireless: Better overall sound quality for music, podcasts, movies, and gaming + Wired: The BoomPro mic I use for work and PC/PS5 gaming works well with the XM5’s. No adapters needed. + Sound Quality. They sounded great out of the box, but I changed my EQ settings in the Headphones app to Excited and they sound even better for what I listen to and use it for. + ANC (The Crossfade 2 Wireless didn’t have this feature). I feel like I’ve been missing out this whole time and with the V-Mira’s, I had to increase the volume to drown out noise + No exposed wires (V-Moda’s are. I think this is what eventually caused the left wire to get loose, causing the left ear to not produce sound anymore) — Durability. The XM5’s feel more fragile. I’m hoping I never drop these on accident. The V-Moda’s are sturdier. I’ve dropped those several times throughout the time I owned them on hardwood flooring and concrete — Not foldable. I can deal with it, but this could be a dealbreaker for others — Materials (Specifically the leather padding). They look cheap and look shriveled up after some use. I feel that over time, these are going to crack. I hope I don’t have to deal with it, but I hope they’re replaceable. — No IP rating. I didn’t read too much into it, but the manual shows images to avoid wearing the headphones in the rain and if you’re sweating. If you’re getting these to use for the gym or running, get something else. Overall, I’m satisfied with the XM5’s. I hope I can get more years of use compared to the V-Moda’s to justify the cost of these.

I love designs that look sleek and minimal like the Microsoft ones so it was a no brainer when the best anc headphones was redesigned in a similar manner. Sound quality is superb, clean and punchy bass, best for any type of listening. ANC is second to none, cant't wait to try it on a plane trip coming up. Comfort is the best. The earcups cushion are crazy nice and they don't clamp too hard or cause pain even after prolonged listening. The white one feels Abit light but in a very good way. It's almost like soft cardboard, with its own unique elegance

These Sony WH-1000XM5 headphones are fantastic! I use them at the gym, and the noise cancellation is amazing, it really helps me focus. They’re very comfortable, look sleek in black, and feel great to wear for long periods. The sound quality is excellent, and I highly recommend this color and model.

Absolutely amazing headphones. The noise cancelling is almost otherworldly. I walked through a busy airport and I could not hear a thing other than my music. They're also comfortable and the batteries last awhile. I'm no audiophile but the audio quality is very good, the best I've personally tried.

I was looking for the “perfect “ headphones for my husband to travel, gym, and go out walking. I came across these and made the purchase after seeing the great reviews! They have really been the “perfect “ set of headphones and he uses them all the time. The noise canceling is great, the fit is perfect and most of all they perform well. The carrying case is a great plus also! Great product for the price!!