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Customer reviews

Rating 4.4 out of 5 stars with 3847 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and wireless capabilities of the headphones. They appreciate the volume control and hearing aid features, as well as the reasonable price. Some customers have concerns about the static, size, interference, bulkiness, and weight of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 3,847 reviews
  • Rated 5 out of 5 stars

    Great Bluetooth headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my hearing impaired mother. Easy to connect and makes viewing television much more enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They have saved the rest of us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We no longer have to have the TV blaring so loud. My husband uses his head phones and me and the dogs are so happy!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing bad to say about this product. My boyfriend and I work different shifts so this works great for us when the other is sleeping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY GOOD AND HELPFUL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    waste of time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The saless guy I spoke with highly recommend these, so I made the purchase. Thankfully I can return them. AWFUL! I cannot even tell you how the sound quality is due to not ever being able to get them to work. All I heard was static. I followed all the trouble shooting advice in the manual but still nothing. This purchase was a complete was of my time.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Unvy88, We do appreciate providing us these feed backs for the betterment of our product. We will pass this to the proper department. Thank you for your time. - Jerome Sonystyle

  • Rated 5 out of 5 stars

    Great product. Works well. Nice range.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headphones a lot. My only drawback is the wires showing while connected to the tv. Hard to hide with a wall mounted tv.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my sony tv. Can't use on my Samsung tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive but durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a cheaper pair from another brand break in the same place. I took them back and they were out of stock so I bought these as an upgrade and they work okay, they are tighter and not as comfortable and my head hurts on the top for the first few days. Also we have several cordless head sets on the same tv so the signals make the other headset sound staticky.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for my hard of hearing husband. He uses them to watch television without blasting me out of the room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Questionable Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but periodically the sound will break up .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike. We're sorry to hear that the sound is breaking up. You may refer to the link below for troubleshooting steps:
      https://us.en.kb.sony.com/app/answers/detail/a_id/38966/c/65,66/p/40940,41870,70266/
      Hope this helps,
      ~Ralph sony_US

  • Rated 5 out of 5 stars

    headphones that serve the purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the hard of hearing. Able to hear tv without having volume up so high that it upsets the other tv viewers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents were having trouble watching tv together. One cannot hear well and the headphones solved that problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large size headphones, great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big for me but fit 6'3 husband just great.. He can watch tv in bed and I can still sleep. Well worth the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless headphones okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones are not perfectly clear, some static and clicking noises, but tolerant enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for distractions in the room for either listener or other people trying to read or carry on a conversation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for silent tv watching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time buying these over the past ten years. We have two sets, the new sync button is a great addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just as advertized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a blessing for the hearing partner. The tv sound no longer has to be so high that it rattles the windows!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    loose connection often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound was good but any more than 10ft away you could loose connection and to get it back you would go over to unit and repair. after a few weeks I returned for another brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Headphones !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my Dad so he could watch TV and the rest of us would be in peace...He loves them and so do we !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV listening enhanced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased these headphones for my father in law who is in the nursing home. He loves them and uses them every day.

    I would recommend this to a friend