Customer Ratings & Reviews

I own 3 TCL TVs bought 5 years apart. This is my 4th. All work flawlessly. I got this 50" TCL QM5K TV on sale for a great price. It appears to be a Best Buy exclusive. I use this as a computer monitor and a TV in my office. With a little tweaking it has crystal clear text and images as a monitor. I tried using a TCL 4 series as a monitor. Excellent budget TV but as a monitor -NOPE, ghosted text and just not precise enough. This TV is a work horse. Great gaming monitor but you are limited to 60fps because of the refresh rate. The compromises over the larger QM series are fewer dimming zones, a slightly less powerful image processor and a 60hz panel. I think because of this standard definition processing is a little 'blotchy' but imminently watchable, depending on the source but with higher resolution in HD and UHD the picture is what you'd want from a QLED TV. Blac levels are black. No blooming. See the dandelion photo. It has a very low glare screen. Minimal reflections. Picture is bright even in a sunlit room. The sound is actually quite good for a TV. No bass of course. The images I included are very close to the actual display. Yours may vary. Additionally, I'm a ROKU fan but the built in Google interface is admittedly very good; very snappy. I had an extra ROKU stick that has all my logons and preferences already installed or I would use the the Google interface. I also hope all Best Buy staff are as responsive as this store. I wanted this TV but was sold out at the time. I went back a couple days later and they had two just come in still in plastic wrap buried in a 'Jenga' looking palette. The sales person politely said, "I can't sell you those yet". I asked to speak to a manager and explained I am here to buy this TV not just look. At first he also said couldn't do it - not yet in inventory. I explained but if I wait they could be sold when I come back later. He said hang on a minute and left to check if they were reserved for online orders. They were not. Rather than pass up the sale the manager deviated a bit from their usual process and carefully removed the TV from the stack, logged it into inventory on the spot and said get your vehicle and we'll have it for you out front. Outstanding customer service! I knew they could have stuck with their rules but instead they made the sale. Thank you to that manager and thanks to Best Buy. Also, this isn't the first time staff at my local Best Buy have worked with me to do what they could to make a sale I was happy with or offer an unsolicited suggestion that saved me money and lowered their profit but increased my loyalty. I'll always check with Besy Buy before looking online. They are often higher on little things but usually match online prices with big ticket items. And easy returns. That instant response to the customer is lost if we lose our 'brick and mortar' stores.

After the setup of the TCL 50" QM5K TV, ran into slight minor issues that were definitely solveable such as artifacts and some pixelation on the picture quality display. User interface speed has some lag on powerup, but was manageable by waiting a few seconds + by disabling some apps you won't use. Intelligent picture setting isn't good on default settings, but once you set the brightness to 50 and to "Brightness+", the picture is amazing! With that all said, picture and audio is crystal clear! Remote is simple and user friendly but doesn't have a dedicated forward-pause-rewind button. This is an amazing budget option I would definitely recommend to anyone looking for more value in their TV choices.

If you need a gaming tv and are okay with 60fps this is THE TV to get at this price point. Absolutely STUNNING quality, and the lag input isn’t terrible. It performs very similar to my basic 1080p gaming monitor. I HIGHLY RECOMMEND THIS TV FOR BUDGET SET UPS. Unfortunately the speakers aren’t great so if you want better quality a speaker system will be needed for an upgrade. I’ll probably eventually upgrade from this unit when the PS6 releases but this is perfect for PS5/Xbox Series/Switch2. If you want better frame rate you’ll have to purchase the larger sizes of this tv model but it is worth it for the price point. I got this unit when it was on sale for $299

One word “Amazing” the quality, lightweight , colors , features are mind blowing for the prices 10/10 must recommend

The TV is fast and works very well. I like that you can organize the home screen and really personalize the TV to fit how you use it and what you watch most. I wish there was some way to customize the buttons on the remote, because I don’t use half the apps that have buttons, but I’ve never met a remote that can do this. The price is good, seeing that it’s just ~$100 more than the cheap TVs and the quality difference is huge. Would recommend!

Bought on sale during Labor Day weekend. Went in expecting to buy a less expensive 50", but I think this (at the sale price) is worth the extra $$. The Google interface is pretty sweet and easy to use — I had it all set up in about 15-20 minutes using all of my existing accounts. Picture quality is very good in my opinion — this model much more vivid than my older TCL. So far, so very good.

So far so good. I have a ton of light from windows and it's bright and crisp! Great picture

It’s honestly a very good picture for a budget TV. I was looking for an upgrade from my Samsung UHD LED. And there is definitely a difference in colors and blacks. Especially when gaming. However, regular tv shows no real improvement from my LED. It’s not bright when watching movies and it can get a little grainy. I am also VERY unhappy with the scam that is considered Airplay. Google tv or not, if you are advertising to work with Airplay then you should do as such. It would let me screen mirror but once I’d click on a movie to cast from my phone it goes blank or the playback freezes 10 mins in. I tried casting my computer and it would not let me cast anything unless I was using the Google Chrome browser lol. Now THAT is a joke. It’s 2025, stop with the money grabs and produce a good tv. The overall picture is not bad, but it was a slight tease to what you really want, which is an OLED. I returned it.

Great TV for the price! The picture is clear and bright, setup is quick and easy, would definitely recommend and it is a great value

I love my tv. The picture and color are great! I would purchase again!

So far so good, my husband is very happy with this flat screen tv. He gets many stations

Excellent TV. Amazing Video, sound. TCL IPTV app is the best. Very high quality

Indeed a good product, bought it on sale. Really worth your money.

Although at times in total darkness you may notice the floating halo effect! It’s amazing none the less. Does ok with gaming would recommend the 55 model for that!

Beautiful tv great for my home! Will for sure buy a bigger one here next time.

Great chat support to get specs like nits and anti-glare screen information. TV has amazing quality for the price - great value.

We purchased this TV at a local Best Buy and when we got through the setup process we noticed a group of dead pixels in the top left corner, a couple in the bottom right as well. For a brand new TV this is not ok, so we packaged it up and returned it at a different Best Buy that had this same model in stock. Took it home and again there were dead pixels in the top left corner. At this point I don't want to waste another hour plus dealing with a return process, so we are keeping this one. I was also surprised to learn that TCL has a 16 dead pixel minimum? That is three times as many dead pixels as other brands, wild. Also frustrating that I could not leave a review for this TV for over a week as the website would claim there is nothing to review. My guess is that if I was to have returned the defective TV, I would not be able to leave a review at all.

TV has a very good picture overall and sound quality is good. Brightness is good in a room with many windows. Not entirely happy with lower refresh rate and motion enhancement rate, as it seems to blur a bit with motion, but it is less money than higher rate TVs; also, I wanted 50" size, and higher rates are not available at a reasonable price in many TVs this size (would have had to go to 55", which would be a bit too large for our room). TV also has a couple issues with syncing audio with the video, and, though there is some adjustment available, it seems to differ on different channels/streaming-services (though, not sure if this issue is fully caused by the TV or our cable provider)

Coming from a 10 year old Sony 1080p 50 inch tv this is a whole different image quality. Better colors darker blacks great audio. This tv is bright not the brightest but for the price is and a budget tv this local dimming tv is great. For gaming is not the best but to me and the price is good.

Nice picture. Easy setup. Easy to move, very light. Had originally purchased a Samsung and was not happy with picture and remote. Returned for this one. So much better!