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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $2,999.99

Customer reviews

Rating 4.7 out of 5 stars with 352 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the picture quality and size of the 98" Class S5 S-Class 4K UHD HDR LED Smart TV with Google TV (2023), frequently praising its brightness and ease of use. Many also appreciate the value for the price. While some users noted areas for improvement in motion clarity, the overall response highlights the impressive visual experience and user-friendliness of this large-screen television.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 352 reviews
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Awesome TV and value! Highly recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in no way an expert but own a few different TV's with varying picture qualities to be able to give a decent review. I own a 2017 LG B7A OLED which has a phenomenal picture, a 2020 Vizio Series Quantum which also has a great picture with ton of features, and finally the 86 Inch LG that this TCL ultimately replaced. I originally ordered the Hisense u8k from Amazon and it seemed like it was never going to ship. When I noticed best buy put this TCL model on sale for 2499.99 and included free delivery and wall mounting I had to take a turn and order this model. I was honestly worried the whole time that I was settling, but that changed when the tv was delivered and set up. Since this doesn't have a Quantum dot filter on it I figured I would get muted colors which is the case of other budget TV's but I was wrong. Im a huge fan of a saturated HDR picture and this one is vibrant. I had to turn it down slightly. In short the colors are fantastic on this set. Very comparable to the Qled Vizio that I mentioned before. Doesn't look like a budget set at all. Peak brightness seems to be very good on this set as well. I ran a YouTube pattern test and it looks like it gets to around 600 nits in HDR which isn't bad at all compared to some budget sets. Black levels are really good as well considering this TV doesn't have local dimming. It's not inky black like the OLED but it's miles better than the 86 Inch LG it replaced (yes I know the LG is an IPS panel but I imagine there will be others replace an IPS panel with this). This set also meets all the current gaming specs that are out today. This set is fantastic and feels like a significant upgrade over the model it replaced. I couldn't be happier. I have no doubt that the Hisense would have been excellent also considering the features but this felt like a safer bet since a lot of people were having panel issues with the Hisense. I have no regret or remorse on buying this model The geek squad did an excellent and quick job mounting the TV. A hassle free process for the buyer.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi IsaacB,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Brightness, Picture quality, Size

    Rated 5 out of 5 stars

    Grab it if you can!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apprehensive about getting this TV, i was worried about it not being a Qled with it’s size. All of those worries were put aside when the geek squad came to instal it. Let them do it BTW this thing is massive. I love the size but it also has an amazing picture, from streaming NFL games on YouTube TV, playing games on the PS5, or watching a movie in dolby vision or HDR 10 I am blown away by the quality and brightness. It truly is and immersive experience to say the least, watching 4K videos of beautiful landscapes it feels almost like you are riding on Soarin’. If you are on the fence let me be the push that sends you over, you wont regret it!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Techjunkie,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Great TV for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the TCL 98S550 before Black Friday for $2999 and was able to match the price when it dropped to $2499. On 1/22/24, I was able to price match the $1999 price for even more savings. I know TCL is probably clearing out their older models to make way for the new ones, but to get a 98" TV for less than $2k is amazing. I originally had a 110" screen and a Sony 295ES 4k projector. Unfortunately, I rarely used my theater room because it's located on my third floor and I have an LC 77" C1 TV in my first floor living room, so I mainly stayed downstairs to watch TV or play video games. After surfing YouTube one night and seeing an unboxing and review of this TV, I decided to sell my projector and put the money towards this TV. I was excited about not having to worry about a light controlled room, new HDR formats and Dolby Vision, and the ability to play my games at 4k@120Hz. Getting this TV to my third floor was definitely a chore. The delivery folks had to take the TV out of the box and then go out the front door just so they could angle the TV to go upstairs. I had to unscrew the railing on my second floor so they could swing the TV around and they then had to finagle the TV through the doorway leading to the third floor and up a narrow staircase! They were definitely sweating and took a few breaks. I offered them all the water and gatorade they needed, plus gave them a generous tip. Because of the size of the TV and the length of my center speaker, I had to build a custom TV stand using 2x10's. Once they installed the legs on the TV and lifted the TV onto the TV stand, I told them to power up the TV to make sure it turned on, and then I let them leave. Setup was breeze. I setup a Google Account and installed all the streaming apps I use. I ran a 25 foot HDMI 2.1 cable from the eArc HDMI output on the TV to the eARC input on my Marantz SR6014. Everything sounded great until I noticed an anomaly from the Dolby App on my Xbox Series X. For some reason, it didn't recognize Dolby Atmos and the app wouldn't even let me test tone the speakers because it said Atmos was not supported. So after some back and forth and research, I decided to replace my Marantz receiver with the Denon 3800. This allowed me to hook up all my equipment through the receiver and get 4K@120Hz from my Xbox and PS5. When I fired up my Xbox and opened the Dolby App, everything was now working fine! The picture far and away blows my old Sony 4k projector out of the water. Being able to have my lights on and still be able to view what's on the screen is a huge plus for me. Even though the black levels are better on the TV vs the projector, that is still one my complaint on this TV. When the lights are on, the picture is great and I don't really notice the black levels. However, when the lights are off, I can definitely tell that the screen is backlit and that the blacks are more dark grey. To counteract this and provide more contrast, I decided to install an LED light strip behind the TV, which tricks my eyes into believing the black levels are darker. All in all, this is an excellent TV for the price. I've started to use my theater room a little more which I'm happy about. Obviously I have a little buyer's remorse since the Hisense 100" came down in price to $4k, but it sold out pretty quickly. If you have the room in your house for a 98" TV and don't want to spend a fortune, you really can't go wrong. If you're a home theater aficionado who prefers inky blacks like an OLED, you might be better off investing a little more into a Mini LED or QLED set.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi flipstyle79,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    TCL 98 S550g - beats the expectations!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to admire that this TV is a tough competition to many major brands, I am an LG and Sony fan due to the picture quality. But honestly when I was debating between the UST projector for my media room, this TV beat it all. The features in this TV which include Dolby ATMOS and Vision are available at much higher price point in USTs and you have to additionally buy an ALR for using these features in UST. It all came down to cost and effort to setup a media room. This TV won hands down. Wall mount by Geek Squad was perfect and precise (Amr and crew). It's a massive screen with vibrant colors (some basic tuning required), default settings are also great. Audio is amazing which includes a subwoofer at the back and audio sounds great. This audio is not for audiophiles, who may want to plug in an external sound system in eARC. Picture processing is great. You will be more than satisfied with the package this TV has to offer. I added some LED backlight for eyestrain is the only extra thing. Last words - "You will feel like coming out of a movie theatre when the movie ends."

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Dexter,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Value plus Bright, Sharp, & Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched Vizio, Samsung, and other name brands before deciding on this mega-sized TV. I also, considered short throw and conventional projectors, but nearby windows and a requirement for day-time viewing ruled those out. This is the best bang for the buck in a long time for this size TV. I was a little leery of dealing with yet another set of TV apps, but TCL makes it intuitive to setup and find what you want. We've owned this TV for 2 months and remain very satisfied. Full disclosure that this is the first new TV for us in 8 yrs, coming from a mid-range 55" Vizio. Best Buy provided free delivery and did a good job being careful with the well-packaged box it came in. In fact, this was a consideration to buy locally from Best Buy rather than Amazon and the roll of the dice on the "shipping experience". We wall mounted this behemoth and made absolutely sure we were into the studs with long lag bolts. Tested the mount by hanging my modest 175 lbs from it. Being a fan of GoVee products as well, I added the H605C backlight which adds quite a light show to action-oriented movies. My decision to buy TCL was finding a big sized 4K TV at a cost I could afford for the purpose of enjoying movie night with the kids. My expectations are more than met.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JonS,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Brightness, Picture quality, Size

    Rated 5 out of 5 stars

    Awesome TV for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical on buying this because of no local dimming, but not anymore. The picture quality is great the blacks are black the colors are vibrant and picture is sharp. It gets very bright for not having local dimming zones. Don't expect OLED quality, but it's very good. For $2000 It's 98 freaking inches just buy it before it's too late.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi MichaelJohn,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    GIANT TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT BIG TV! Really good pocture quality, excellent color. Easy to use. Sound quality and volume level is amazing, far better than anything ive heard. no need for a sound bar on this one.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi KellyL,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Absolutely Stunning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the TCL 98-Inch TV from Best Buy, and I must say, it's been an absolute game-changer for my home entertainment setup. The sheer size of the screen is breathtaking, turning my living room into a cinematic experience every time I turn it on. Firstly, the picture quality is outstanding. The 4K resolution combined with the Quantum Dot technology delivers vivid colors, sharp contrast, and impressive clarity. Whether I'm watching movies, playing video games, or streaming content, every detail pops off the screen with lifelike realism. Another aspect that impressed me is the sound quality. The built-in speakers produce immersive audio that fills the room, eliminating the need for external speakers or soundbars. Additionally, the TV supports Dolby Atmos, enhancing the audio experience even further with dynamic surround sound. The smart features of this TV are also worth mentioning. With Google TV built-in, I have access to a vast library of streaming channels, including all the popular ones like Netflix, Hulu, and Disney+. The intuitive interface makes it easy to navigate between apps and find the content I want to watch. Furthermore, the design of the TV is sleek and modern, complementing my living room decor perfectly. The slim bezels and minimalist stand give it a premium look, while the thin profile makes it appear less bulky despite its massive size.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Samleo3411,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Size, Tv size

    Rated 5 out of 5 stars

    Amazing value!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The direct lit backlight really enables a great picture for dark scenes. The size is obviously the main feature of the tv and it doesnt disappoint. You will need to order a wall mount because no one is going to stock one locally that will fit it. The google tv interface is responsive and fast though the voice search could be much better though i suspect the voice search failings are a limitation of the API support of apps like netflix, prime and apple tv. 10 out of 10 id buy it again, i just with they made an even bigger one.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Alan,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nothing Cheap About This TV Except the Price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous TV was a 75” Sony X950K that was coming up on 3 year sold. Great TV with zero issue and great IQ. It was just too small for the room. Our couch is 14 feet from TV and there is really no way to change that. I finally pulled the trigger on the TCL S5 and have zero regrets. Size is perfect now. IQ is very similar to the Sony. It did take some adjusting of color for each picture mode but I like the results. I have no criticism of this TV at all after week. We use the TV as a dumb TV doing our streaming through an Apple TV and a DirecTV DVR for mostly sports. No gaming yet. The whole experience is very immersive and makes a huge difference for some types of viewing. We’re very happy with the TV. Feels like a movie theater in our family room now. How this can sell for $2500 (on sale) is beyond me. Nothing about this TV seems cheap.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RodR,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Great Projector Replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love big screens. I had been using an ultra short throw projector for the last 5 years. I loved the projector for its perfect uniformity (no defects) and no reflections, but the blacks were a serious weakness. The immersion of a big screen trumped the weak blacks and I lived with the projector. I have other oled TVs, and ultimately I want a 110" oled for my living room, but pricing is still crazy high. I saw this for $3k and considered. Saw it drop to $2.5k and was tempted, then it went to $2k and I couldn't resist. The first panel delivered had banding issues (only showed up on brown or darker blue areas) and some uniformity issues on very dark screens. Best Buy replaced it and the second panel was much better. I am crazy picky about defects and the second panel is nearly perfect. Very mild lighter spots on black and near black screen. I can see it if I pause on a black screen with no lights, at night. I have always had tvs at the large end of the spectrum and uniformity has always been an issue. In this case, it is not a deal breaker. If you are going from a projector, the brightness and blacks are so far superior you will be very happy. If you are expecting this to have oled perfection, you will be disappointed. I am very happy with the purchase. FYI- this is an unusual VESA mount. Finding a bracket to handle the weight was not too hard, but the mounting pattern is unusual. I had to use "vertical vesa extender plates" purchased through a popular online retailer.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi RobertK,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Tv size

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bit skepticl going with TCL brand but after reading many reviews and watching youtube vids decided to roll the dice. Couldnt be happier with the tv a week in. Movie theater experiance and the google interface is much better than the LG I replaced this tv with. If it can fit in your space pull the trigger!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi VBePreachin,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Brightness, Tv size

    Rated 5 out of 5 stars

    Changes TV watching to a TV experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have named my tv, 98” of love. It has changed my tv watching to an emmersive experience. It has rich vibrant colors and sharp graphics. The included google tv is better than I expected. The apps are easy to find and navigate. I cannot say enough good things about this TV

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi PTCAdair,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    I love you Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get this tv for 2k from the amazing and breathtaking best buy team. Couldn’t be any happier with this perchase. FYI for 2k this tv is perfect if you want something that’s more of a banger. You will Need to buy an OLED C3 or something similar.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Johnny23johnny,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    King Of Largest Bargain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great tv. It's a bit shiny in light but still killer price tag when on sale. Very smooth and easily still worthy of the money asked. Larger screen and very modest performances at the price tag.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Born2GameHard,

      Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Huge bang for the buck

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical with the price on this vs other 98" TVs, but decided to go for it. And boy, am I glad i did. Picture quality is on par with the Sony 85X91J that i upgraded from, and so far everything is working well with a home theater pc running an RTX 4080. 120hz native refresh, VRR and ALLM were all enabled automatically when i plugged in to hdmi 2.1 port 1, which was a nice surprise. Very good viewing angles, and it is just absolutely massive. My gaming setup is complete.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi JABO8888,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV, great Price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    98” for $3000 is a awesome price and this lower end TCL very close to picture quality at half the price. Very glad about this purchase! Make sure you get the professional intall from geek squad, 4 people should up to handle this beast!

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Dmeng,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality, Size

    Rated 2 out of 5 stars

    I want to love it, but...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a lot of great things about this TV. It goes without saying that the size is awesome. When supplied with a proper 4K image with bright content, the image quality is great. Playing PS5 games at 120fps also looks amazing. Even the sound is impressive for built-in speakers. Unfortunately, the screen uniformity/"dirty screen effect" is truly awful. I've owned many LCD TVs over the years, including other TCLs. I'm well aware of panel imperfections and that some level of "dirty screen effect" just comes with the territory; however, I've never owned one where I've got a huge dark spot near the center of the screen or this many vertical lines. It's less noticeable on very bright, static content (the news), but if the camera does a horizontal pan or you hit a scene with a solid color or even pull up the TV's build-in Android menus, it's immediately apparent. It's the worst on scenes that have a darker or pale coloration to them. You can see in the picture I've included of my Denon receiver's main screen, which is supposed to be a solid color. I would have attempted to exchange it, but the process of repacking and exchanging a TV this size is honestly impractical. It took 3 grown men just to get it into my house. I'm going to try to reach out to TCL and see if they'll honor their warranty, but I'm very skeptical they'll actually help me with this and probably just tell me it's normal. I'm not sure how this passed whatever QA process they have. In summary: I would be wary of purchasing this TV unless you know you have the ability to easily return it if you discover issues with the panel. And do not underestimate the process of returning it: the TV itself weighs over 120 lbs and, fully boxed up, almost 180 lbs. The box itself is 8 feet long, which is far longer than a standard truck bed. You better have multiple friends and a U-Haul ready.

    No, I would not recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi mntb,

      Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. This TV typically produces a beautiful picture. We would be more than happy to look into this and evaluate what you are seeing. In order for us to assist we first need to gather more information. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you are experiencing, and someone will get back to you as soon as possible.

      Thank you,

      Sara
      TCL Customer Support

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love my TV, beautiful color

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture beautiful color I couldn’t ask for better cause I got the better. It’s excellent TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is massive…. Its like a movie theater in your living room, its worth every penny, every aspect of it is good, way over my expectations of a TV this size for this price.

    I would recommend this to a friend
    • Brand response from TCLExpert
      Posted .

      Hi Ryan,

      Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!

      Thank you,

      Sara
      TCL Customer Support