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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.1 out of 5 stars with 25 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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There aren't enough negative mentions yet.
80%would recommend to a friend

Customers are saying

Customers recognize the Q1000 Front & Rear 2K Dash Cam's excellent image quality, with many praising the clear video and ease of installation. Positive feedback highlights the superior visual quality and good sound recording capabilities of the camera. The compact size is also appreciated by some users. Overall, the camera receives high marks for its performance in capturing high-quality footage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 25 reviews
  • Rated 5 out of 5 stars

    Car audio done right

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One the best car audio make overs on a budget done right. Fhe car geek squad had under control and did quality from start to finish .i recommend anyone thinking of upgrading no matter their budget

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello, thank you for taking the time to write to us a positive feedback. Thinkware_CA

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything as I expected. I like the size of the camera. It’s not big as some people complained. I like how it fits and blends with my mirror. It doesn’ stick out . Everything works. The iphone app is nice. The app connects every time. It allows browsing and moving clips to my iphone photo library with one click. Love it. Had it for a few months by now. It’s summer and it’s hot. But everything works like a charm. No complains.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello Alex! It's great to know that everything works well on your end. We appreciate your honest feedback and we are glad you are enjoying your Thinkware Q1000 front and rear dashcam! Thinkware_CA

  • Pros mentioned:
    Image quality

    Rated 4 out of 5 stars

    Dash camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is ok the sense is very sensitive. Read the license plate is legible.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello, thank you for taking the time to write to us a feedback. Thinkware_CA

  • Pros mentioned:
    Image quality

    Rated 3 out of 5 stars

    Large, no video display, auto sensor for shut-off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No video display, its a bit larger than expected. Great quality video and appreciate the automatic shut-off so it does not drain the battery. Wish it was a bit small and came with a video display to see in real time vs. using an app on the phone.

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello there. We apologies for any inconvenience it cause you. Please reach out to our customer support by sending an email so we can assist you further.- support@thinkware.com Thinkware_CA

  • Pros mentioned:
    Image quality

    Rated 4 out of 5 stars

    Great dash cam at a reasonable price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera, visual quality is excellent. Nice features but I wish the volume was a little louder.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello there! Thanks so much for sharing your amazing experience with us! Thinkware_CA

  • Rated 4 out of 5 stars

    Nice Unit

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to correct an earlier review that wasn't very favorable because I wasn't using the Cam's highest resolution setting. It's able to read license plates close enough at lower speeds, same with street signs. We've had it for two years now with no issues. The user guide that has to be downloaded doesn't cover at all one of the most important configuration screens - very odd. The PC View software streams the videos smoothly IF you allow it 5 minutes or so to load GPS coordinates. All in all a good solid dashcam and value.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello, thank you for taking the time to write to us a positive feedback. Thinkware_CA

  • Rated 3 out of 5 stars

    Mr. Dash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we brought this product it was not easy to install and you have to be in your Wi-Fi account when you sign up. This product do not have a camera so you can’t see anybody next to your car, you have to connect to your smart phone in order to see what’s going on your surroundings. The geek squad was the one to install our camera and he’s said that to call support group to help you out. When we call the support group team they were no help at all, they said that if you’re not happy with the dash camera you can return it to Best Buy!! Wow I couldn’t believe what he told me. Poor customer service period!!!

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      We apologize for this inconvenience and the bad experience you have encountered. We want to help you with this. You may try to reach us at support@thinkware.com or by hotline 1 (844) 865-9273 so we can assist you further. Thank you! Thinkware_CA

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Very good dashcam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and easy to install. I do have 1 issue though, I wish the cable for the rear camera was shorter.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      We are so glad to hear that you are very happy with our product! You can hide the rear camera cable by following the steps from this article:
      https://mondosystemhelp.zendesk.com/hc/en-us/articles/360046325994-How-to-Hide-the-Dash-Cam-Cables Thinkware_CA

  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind and hoping will never have a need. Works pretty well. My biggest complaint is female voice announcements. Even at lowest setting it’s too loud.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello, thank you for taking the time to write to us a feedback. Thinkware_CA

  • Rated 5 out of 5 stars

    Thinkware Q1000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of this Q1000 was a breeze. The heat film that it came with is great.. the app was easy to follow for set up and registration..installed it on my wife's 2024 CRV Hybrid... she is very happy with the out come so was I. I will be replacing my Blackvue dashcam on my WRX with this unit soon. Thank You Thinkware!!!!

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello, thank you for taking the time to write to us a feedback. Thinkware_CA

  • Pros mentioned:
    Image quality

    Rated 1 out of 5 stars

    There is no quality control. Defective piece

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw so many wonderful reviews on youtube and got this product from Bestbuy. It doesn't feel premium but looks decent. The main problem is, however much I tried, I couldn't get to register the dashcam. The thinkware connected and thinkware dashcam link are both trash. There were at least 5 emails to the customer care to resolve the issue. The customer care is good, but they couldn't resolve my issue at all. The advised to return the cam at the bestbuy before my return window closes. The cam is almost $400 and if we couldn't get to register it, there is no point in charging that much money. I bought a viofo A139 pro which is far advanced than the q1000 in terms of image quality (from youtube videos from vortex radar channel) and for almost a $100 less than the price I paid for q1000. Unless the folks at thinkware upgrade their camera or software, there is no point in spending that much money on this dashcam

    No, I would not recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      We appreciate your honest feedback with the Thinkware Q1000 dashcam. It's great to hear that you were drawn to the product based on positive YouTube reviews and found the appearance decent. However, it looks you had trouble registering the device and found the accompanying apps unhelpful despite reaching out to customer care multiple times. Thinkware has taken note of the issue and is open to feedback and suggestions to improve the user experience. We apologize for this experience and encourage you to reach out to customer support for assistance by sending an email to - support@thinkware.com Thinkware_CA

  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Live in Nevada ash’s this camera handles the heat with no problems.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello, thank you for taking the time to write positive feedback Thinkware_CA

  • Rated 5 out of 5 stars

    Excellent camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera. This camera is very realible. Work flawless and the recording quality it is superb. Very have with the camera quality and features.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hi there! We are glad to hear that your Thinkware dash cam works fine. Feel free to contact us for any dash cam related inquiries. Thinkware_CA

  • Pros mentioned:
    Image quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Love this!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Great quality camera! Assembly difficult.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello there! Thanks so much for sharing your amazing experience with us! Thinkware_CA

  • Rated 4 out of 5 stars

    Proper set up is involved!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its verrrrry involved to get this operating properly!

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hi there! Were you able to set up your Q1000? We will be more than glad to help you with this. Please reach out to us via email or phone call at support@thinkware.com or 1 (844) 865-9273 so we can assist you further. Thank you! Thinkware_CA

  • Rated 3 out of 5 stars

    Thinkware Dash Cam Q1000 2 Ch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dash cam seems to meet expectations in Driving Mode but Thinkware Dash Cam Trch Team has not resolved the issue encountered during Parking Mode. If they can resolve it I am prepared to give it 4 star.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello, thank you for taking the time to write to us a positive feedback. Please reach out to us via email or phone call at support@thinkware.com or 1 (844) 865-9273 so we can assist you further. Thank you! Thinkware_CA

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Best dash cam ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product for any vehicle on the road or parked, it captures everything with quality sound

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello, thank you for taking the time to write to us a feedback. Thinkware_CA

  • Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good unit. Better than Rexing. I like having no display camera for others to view while you're driving.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Thank you for the feedback! Thinkware_CA

  • Rated 5 out of 5 stars

    NC Dash Cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install, love feeling protected in the event of an accident. Great price, order came in before expected.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello, thank you for taking the time to write positive feedback Thinkware_CA

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and installation. App is a little slow/clunky. I bought this because i wanted front and rear views, max resolution, and minimalist look. Ive hid this behind ky rearview mirror and you cant even tell its there.

    I would recommend this to a friend
    • Brand response from Thinkware Product Expert
      Posted .

      Hello Ross!

      We sincerely appreciate the positive review and feedback. Thank you! Thinkware_CA