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Itsjustcierra Posted
Love this product. It gets the job done. Battery life is amazing. Just as good as dyson and shark.
SharonD Posted
I’m extremely disappointed with this unit. The battery arrived defective, after a 4 hour charge it only runs 15-20 minutes at the most. I can’t even vacuum my downstairs in one go.
This review is from Tineco - Pure One S11 Dual - Cordless Stick Vacuum with iLoop Smart Sensor Technology - Gray
Posted
Dear SharonD,
We sincerely apologize for the frustrating experience you have had with your vacuum. We understand how disappointing it is when a battery arrives defective and prevents you from finishing your cleaning. Please be assured that we take your feedback very seriously, and we will use it to continuously improve our products and services.
We provide a two-year warranty for our machines. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Please continue to contact us regarding the issues with your machine, and we will definitely resolve them actively for you.
Sincerely,
Tineco Customer Service Team
Zach Posted
Makes cleaning up so much easier. Lightweight. Fast charging. Easy to use.
Bestreviewguy Posted
Totally worth it ,the battery lasts long enough for most households
Themanwhospeakstruth Posted
Love giw easy it is to uee and the charfing stsnd is a game changer!
Posted
Hello Themanwhospeakstruth,
We appreciate your positive feedback regarding the Tineco Pure One S11 Dual Cordless Stick Vacuum with iLoop Smart Sensor Technology. We're delighted to hear that you're enjoying the extended battery life and finding the charging stand to be a convenient addition.
If you have any questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to reach out to us at support@tineco.com. We're here to provide support and ensure you continue to enjoy the benefits of your Tineco Pure One S11 Dual.
Thank you for choosing Tineco as your cleaning solution. We look forward to continuing to meet your needs and expectations.
Best regards,
Tineco Support
Jared Posted
I am completely in love with my new vacuum purchased a from Best Buy!
Almas Posted
Best vacuum for the hard floor. It’s quick and easy to handle.
malo Posted
Works great, modern tech and fun to use. Will make you forget about you know who.
SimonG Posted
Great powerful cordless vacuum. Cleans better than an upright vacuum with cord.
JasarR Posted
Very user-friendly and easy to handle. cleaning quality is also good.
Chank490 Posted
Its a easy setup on the app and it automatically uses more power if there is more stuff in front of it. I was skeptical at first but itd actually good and quiet and saves a lot of space with the cacuum holder. Also comes with a lot of attachments which is nice
NewMom Posted
S11 dual is a real winner. Functional, approachable and high performance.
Mark Posted
Smart vacuum adjusts power automatically. Filter cleaner is a good attachment
Gamingfamily Posted
Best cordless vacuum EVER! Perfect to clean up messes quick!
Paddlefoot70 Posted
Great vacuum and would by it again! Used on tile floors and worked like a charm!
Elpatron Posted
We have this vacuum for few months only so far is working pretty good
Mpclopp Posted
Great vacume for quick cleanup. East to use, easy to mount!
Posted
Dear customer, we are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please do not hesitate to contact us. It's our pleasure to be of service to you.
DrRamby Posted
Love it! Replaced our older Dyson stick. Great swap!
Travis Posted
Works very good we needed a good vacuum for our laminate floor
Kooah Posted
Light weight, decent power and versatile. Charger mount should have more options, other than wall mount… don’t want to drill holes into Sheetrock