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Customer Ratings & Reviews

Your price for this item is $109.99
The comparable value price is $129.99

Customer reviews

Rating 4.2 out of 5 stars with 38 reviews

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Rating by feature

  • Setup

    Rating 4.2 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 38 reviews
  • Rated 5 out of 5 stars

    Super Router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still looking for the on ramp for the information highway so it took me a little longer than it should but after I was able to install it all of my devices immediately began working at peak speed I am extremely happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No issues and very easy to set up and maintain. Love the app that comes with this product. Allows me to properly manage all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having internet issues connecting multiple devices this router is extremely easy to connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Router for our house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, helpful app, really no complaints. Great coverage in our house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router works great and the App for it is so user friendly. The family setting and protection are very useful. Great router glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Charlene @ TP Link

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TP-Link - Archer BE 5000 has worked as promised. The setup was a bit confusing for my skill set, but I contacted Charlene through the TP-Link support channel, and we're running as we should. Charlene was very professional, patient, and knowledgeable with the setup for my many devices. Charlene is the kind of professional that demonstrates excellence in customer service. I'm very satisfied with my experience, and I would recommend the support channel with TP-Link, to anyone exactly not sure of the proper wireless/router setup.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No connectivity issues so far. Did need a range extender for furthest point in the house, but that’s Comcast’s fault for putting the line in, in the back corner of a finished house.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Pretty solid router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good. It's got good range I live in a bigger apartment and I don't have trouble with the other rooms not getting WiFi. The set up is easy when you download the tether app

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TP Link

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is working well now. The set up instructions were missing a step though. So, if you are not an IT professional, you may need help.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TP Archer BE5000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, good range, no issues so far...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Wifi router.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far ,so good . The salesman was very helpful at the Danbury Best Buy . The wifi router unit works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Satisfied with router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing the job I needed to split 5G Xfinity router which to 5G and 2.4 which I need for other wifi items in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love TP Link Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TP router. I haven’t had any problems since I installed it with my Wi-Fi.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity
    Best Buy Employee

    Rated 5 out of 5 stars

    decent wifi router

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was good and provided me with enough range to my router

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    good speed, easy setup, great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped make our switch to fiber rather than cable very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and tech support from TP-Link.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with TP-Link. The router is fast and easy to set up. I ran into a unique situation connecting to my Generac Generator, which only uses 2.4G. Carlo is the tech who helped me a problem that I probably created in connecting, and got the situation with the generator taken care of. Great tech support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I real like this router was very good. Set up was a little bit confusing and it was pretty awesome once it works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router for gaming wifi its very responsive no lag

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says I have full strength but I still can’t stream anything. My kids can’t even do their work due to the fact if they are not sitting right next to it.

    No, I would not recommend this to a friend
    • Brand response from TPLinkSupport
      Posted .

      Hi ChristyO,

      Thank you for your review. To ensure the best possible signal, optimal placement is important. Reducing obstructions and placing the router in a central location will help ensure your signal reaches the needed areas. For optimal performance of your wireless router, please check, and if needed, update its firmware using the steps outlined in FAQ 2139 on our official website: https://www.tp-link.com/us/support/faq/2139/

      If you would like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.

      Thank you,
      TP-Link Systems Support tplink

  • Rated 5 out of 5 stars

    Perfect router for our needs!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, this router definitely improved our streaming speed and capability. We had recently switched out our old cable boxed and updated to streaming and Xumo. Our old router wasn't hacking the extra streaming. The TP-Link-Archer BE5000 did the trick and now we can have multiple devices in use at one time with no problem.

    I would recommend this to a friend
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