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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 2962 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the easy installation, virus protection, and overall security of Trend Micro Internet Security 2017. They appreciate that it can be used on up to three devices and that it comes with a free subscription. However, some customers have concerns about compatibility issues, potential slowdown of their computers, and the cost of the subscription after the free period ends.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,962 reviews
  • Rated 4 out of 5 stars

    Does what it is suppose to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. It seems to do what it is designed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 5 out of 5 stars

    Trend Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great virus protection, great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time using this product was when I bought my laptop. A year later I downloaded the program again. It pre warns you about web sites to stay away from also.

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation, No issues

    Rated 4 out of 5 stars

    good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a good easy to use security software. Some other ones are good as well but no issues with it. May use again.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - this was actually free with the laptop that I purchased for my wife. Can you believe it – free! It is keeping my new laptop safe and secure.

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation

    Rated 4 out of 5 stars

    Best anti virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all of the features for the price. Very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation

    Rated 4 out of 5 stars

    Good security program so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical about this at first because I had never heard of TREND, but it turns out that its just as user friendly as my previous security program and that's what makes it good for me. Easy install and provides the same notifications as my previous program and it came with my new ASUS laptop. It's great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation, Virus protection

    Rated 5 out of 5 stars

    A terrific product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was familiar due to past usage but much improved since then. Like the product very much. East to use with great protection.

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 5 out of 5 stars

    Trend Micro protects well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro protects computer well and reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation, Security

    Rated 5 out of 5 stars

    Great to keep computer save

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and have my daughter computer save

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    long term user of the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd used Trend Micro for a decade, and decided to continue using it with my new computer for its familiarity and generally reliable past performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good antivirus software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good antivirus software. Scans device and does the website check can use on up to 3 devices. Works with apple, windows, and android.

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation

    Rated 5 out of 5 stars

    SO happy with Trend Micro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right, took care of three computers and was easy to install..I really like the Trend Micro product line over all the other security products out there...no pop ups or ads to other products , annoying tips and constant need for updates.

    I would recommend this to a friend
  • Cons mentioned:
    Comparison

    Rated 4 out of 5 stars

    Excellent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the Kapersky that Best Buy used to push when buying a computer. Will continue to use this when the trial is over.

    I would recommend this to a friend
  • Pros mentioned:
    No issues

    Rated 5 out of 5 stars

    So far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a couple of months into using this security program, and as far as I know, it's working fine. No problems. Hard to know if it's because of the product or not, but nothing bad to report, and it doesn't seem to slow down the new computer it;'s on

    I would recommend this to a friend
  • Pros mentioned:
    Easy installation

    Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really feel confident that this product will protect my computer sends me a summary of scans every week really like the ease of the product to how to use it hadn’t put it into my computer really enjoy this product

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 4 out of 5 stars

    Quick scanning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has kept my laptop virus free by continuously warning me of unsafe sites and quickly removes viruses.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    3 month intro to Trend Micro protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that it can cover 3 devices. Still need to buy a subscription.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son installed it on him mac book pro. He said it made it faster. He was happy wet got it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy installation

    Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install give good updates and shows you how your computer is being protected

    I would recommend this to a friend
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