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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1013 reviews

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92%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design, making them ideal for extended gaming sessions. Many appreciate the wireless functionality and find the price reasonable for the features offered. However, some users mention issues with the fit, suggesting it might be too tight for certain head sizes, and others express concerns about the volume level and bass response.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,013 of 1,013 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    so easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are so easy to use and also very comfortable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pair of headsets

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually only use the headsets included with my gaming consoles, but I decided to go with a premium headset for my Xbox One. I was looking at Astros but $300 was just too much. For $160, the XO 7s have been fantastic for me from day one. Even if I game for hours they never feel uncomfortable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Continued Problems!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chat doesn't work...AGAIN! This is my 2nd set! I called Turtle Beach direct to fix issues and their only suggestion was to return them. Okay, but it won't be for another set! Horrible!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    They have fixed backfeed issues...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these day one and returned day two, due to crackling noises while talking. They have since fixed the issue and they work quite well now.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worst Turtle Beach Ever Used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is the worst design ever created from Turtle Beach. For the price that you pay it should be better than the OEM headset that came with the Xbox One. The microphone is absolutely garbage. It requires you to speak well above a normal volume and produces a static nose if too loud. There is simulated surround sound at all nor any way to hear the detailed sounds that once made Turtle Beach so great. You can not hear the footsteps of enemies that you once were able to do.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    I purchased the XOSeven and I am very disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Ear Force X12 sound better. If you turn up the game volume the chat level goes down. I keep hearing static and popping noises. Called Turtle Beach that was a waste of time. I'm taking them back today and buying the adapter to use my X12's. Called Microsoft "we made the game not the headset, call turtle beach"

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    sensitive mic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Sound isn't bad and doesn't get any easier to use. Mic is ultra sensitive though. Picks up everything which can be an annoyance to people. Ended up buying astro a40 and like those way better. The m80 mix amp blows the Microsoft adapter away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked great. My son was very happy with the quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great headset for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit awesome. Nice and tight headset. The sound quality is decent. I wish there was a volume control on the headset itself. They also need to add the feature where you can hear yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very comfortable. They sounded great. But they missed one thing. It's a big thing. You can't hear yourself talk! How can you expect to play Xbox one and not hear yourself talk to your friends! At the moment I do not recommend this headset to anybody until Microsoft comes out with a friends/chat software update where you can hear yourself talk!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    there ok but too much money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think you can get same quality for a lot less elewhere

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Customer Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first let me start out by saying that these are a high quality headphone. Quality was superb, although buyer beware. Turtle beach customer service is terrible. I had to ask a question in the form of an email, which takes about 12 hours for them to respond too. Could not get chat sound. Returned them based on that and i couldnt get them too work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst headphones ever no xbox one support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do yourself a favor and do not buy these or any turtle beach products.

    No, I would not recommend this to a friend
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