Customer Ratings & Reviews
- Model:
- 984-001657
- |
- SKU:
- 6360915
Customer reviews
Rating 4.8 out of 5 stars with 3023 reviews
(3,023 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Range4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the WONDERBOOM 2's exceptional sound quality and portability as key strengths. Its waterproof design and impressive battery life also receive considerable praise. However, some users point out challenges with the charging port and occasional pairing difficulties.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
WONDER if it will ever work again...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a neat concept when it works. Initially the speaker was nice and loud, but when in the pool it sounds muffled or silent. After a few days, the speaker started to have issues with connections and cutting in and out. We tried resetting it and pairing it with a different device and same problem. Now the speaker is sitting as we cannot get it to do anything. No response from any buttons. We have reached out to Ultimate Ears and are waiting to hear. This was not a cheap item and we are very disappointed with its lack of performance.
This review is from Ultimate Ears - WONDERBOOM 2 Portable Wireless Bluetooth Speaker with Waterproof/Dustproof Design - Deep Space
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello. Thank you for taking the time to share your experience and concerns with the Wonderboom 2. The speaker is waterproof, but not meant to be used in the water. Bluetooth is an airwave and needs air to communicate. Also, soundwaves through water will still sound like water. However, after pulling it out of the water and allowing it to dry, the Wonderboom 2 should return to normal. While the charging port is technically waterproof as well, electricity is not and make sure the speaker is completely dry before plugging it in. I have seen batteries get blown by trying to charge the speaker while wet. Please reach out to our customer service at support.logi.com to start a warranty claim.
-Charlton at Logitech/UE
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Good while it lasted (< 3 months)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received as a Christmas gift purchased at Best Buy. Failed after light use in less than 3 months. Sounded great while it lasted. Getting warranty support from Logitech web site was much more difficult than it should have been.
This review is from Ultimate Ears - WONDERBOOM 2 Portable Wireless Bluetooth Speaker with Waterproof/Dustproof Design - Crushed Ice Gray
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Rozzy,
Thank you for choosing Ultimate Ears and for taking the time to share your experience. I am sorry that you experienced an issue with your Wonderboom 2 and that you had difficulty in finding warranty support. I have attached a link to the support page for your Wonderboom 2. Please visit the support website for further assistance.
Best regards,
John at Ultimate Ears/Logitech
https://support.ultimateears.com/en/wonderboom2/
Rated 1 out of 5 stars
Good if you buy only one!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This speakers make me upset. I bought two of them to use in my cafe’. It They don’t work well when you connected two speakers together. How disappointing!!
This review is from Ultimate Ears - WONDERBOOM 2 Portable Wireless Bluetooth Speaker with Waterproof/Dustproof Design - Deep Space
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Peter, we are sorry to hear that there was issues connecting your Wonderboom 2 speakers. Attached, there is a link that will help you fix these problems. We are excited to hear from you with an updated experience. Please reach out to us on our support page if you have any issues that persist. Have a great day. -Ricky from Logitech.
https://support.ultimateears.com/en/guide/wonderboom2/#three
Rated 1 out of 5 stars
Terrible Company!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great speaker but the company is terrible. Submitted warranty request several times and all were ignored.
This review is from Ultimate Ears - WONDERBOOM 2 Portable Wireless Bluetooth Speaker with Waterproof/Dustproof Design - Crushed Ice Gray
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Skitym,
I am sorry to hear that you never got a response to your warranty claim. I will record this review and pass it along for further investigation. Logitech appreciates your product review. - Leo from Logitech