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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 201 reviews

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77%
would recommend
to a friend

Customers are saying

Customers recognize the ease of use and compact size as significant advantages, frequently citing the phone's suitability for those less tech-savvy and its convenient dimensions. Positive feedback also highlights the camera quality and overall value for the price. However, some users express concerns regarding battery life and the challenges associated with texting on the device, particularly noting difficulties with the text entry system and low ring volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 201 reviews
  • Rated 4 out of 5 stars

    Does everything I need in a phone for emergencies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost on sale was only $15.00 for this phone. The Best Buy technician set it all us for me. I liked it so much, I purchased another one for my wife. Now we both have ways of communicating with each other when we are not at home to use our land phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Basic Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for a basic phone, battery life is poor

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Little Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was purchased for my brother inlaw. He loves it it has the large buttons for easy use. The best feature for him is that it is a flip phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not too happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked that I was able to buy a no contract phone quickly with my Best Buy credit card and charge the minutes card too. I used the phone for a while but decided to buy a smart phone. The service with Virgin is good but the phone doesn't hold a charge for very long and I didn't like how the keys pressed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Texting

    Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I ask of it. Texting someone is a P.I.T.A. because it lags.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    exellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exellent phone, just what i needed,easy to activate, good features,i'm not that high tech,but had no problem with anything,shipping was great and i talked to one of the reps,at best buy and he said come on down we'll set it up for you 5 stars all around,a very pleasant transaction!!! oh forgot to add the camera is great!!!such a deal for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The phone does its job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a cheap replacement phone for my mother who requires no bells and whistles. She use her phone for calls and texts only. However the phone was $15 and has a camera and will access the Internet as well. It is cracked on the outer covering (front) of the phone after very little time so it probably is not very durable, but my iPhone isn't either.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap flip phone for ring plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to use it for a free line of service on ring plus. It does its job, nothing fancy. Voice quality could be better, it's lacking in that feature.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Bought it for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple basic phone. Good for those technology challenged.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good device with a good performance for the price it costs. Simple to use, everything is clear even without a guide. Phone works nice with a bluetooth headset.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    does my job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need reliable emergency phoning capability. This phone has it. The camera is an extra bonus.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worst phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's super slow!!! Doing anything on this phone takes forever. Texting, opening or closing a text message, dialing a phone number, ending a call, literally everything takes so long. U have to push the buttons more than once to make it work. This phone is horrible.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Texting

    Rated 2 out of 5 stars

    Not a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was not clear through this device. Too complicated to set up phone contacts list and very difficult to type text messaging. Instruction manual included in case and online pdf where not helpful. For a simple flip phone it is not user friendly

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good phone for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the time I had a government phone through Virgin Mobile. It was very, very small and hard to text with and did not have a camera. This was one of the very few phones that Virgin would allow you to use with that service. It defiantly served its purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great cell phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just the right size I love it for what I need it for just in case of emergency.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's OK if you want a no-frill flip phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure that it is compatible with your cell plan. I had an expired Virgin Mobile service and I was forced to upgrade to an new and more expensive plan when my old phone broke! The problem I had was with the provider, not with this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, inexpensive phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my elderly father. easy to use, simple, good enough. didn't even know they still made flip phones, so pleasantly surprised it was around and the price is right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone for the price love the flip flop and easy to u functions..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Virgin Mobile FLip Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this phone until I left it out in the rain. It was in a vinyl bag, but the thunderstorm got the best of it, and it does not work anymore. I really would like to find another one like it.....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good basic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old simple phone with this.The Alcate One Touch gives me all the functions I need to stay connected.

    I would recommend this to a friend
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