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Customer reviews

Rating 4.3 out of 5 stars with 18 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Rated 4 out of 5 stars

    Just What Was Needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On our 1980’s home front porch, the original intercom doorbell system was mounted too the far left of our front door for today’s door cameras. Our new Nest Wired Doorbell (2nd gen) functioned fairly well with its own angled adapter, but could not be positioned to fully see someone if they were standing to the far right of the door. Or see when a small package was placed in the far right corner on the stoop. This Wasserstein adjustable mount did the trick with its adjustable wider angle options. Since I had already installed the Nest doorbell, the installation for the Wasserstein was very simple and took about 15 minutes after reading the instructions. One just has to careful with the two extremely small wedge mounting screws. I have to mention that there are extra mounting screws (3 of each type) so in the event you drop and lose one, you have a second chance. Sweet! The only negative and concern is this mount is all plastic, I assume it will hold up over time, we'll just have to see. (I would have paid more for a metal version.) I will mention the two very tiny screws used to mount the adjustable wedge to its static base appear to dig into curved adjustment openings. If you over tighten these screws, they may break through the plastic mount rendering it useless. I would suggest future versions should have some kind of small metal support insert embedded in the top and bottom adjustment openings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to find bracket delivers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, large angle made it suit my application. The screws are small, fiddly, but nothing too complicated. Worked as expected, fit as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the Angle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid little accessory if you need the extra angle for your doorbell. The second gen Nest doorbells come with an angled bracket anyway though, so check your viewing angle if you can before purchasing this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Wedge than Supplied Google Version

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was quite easy to install. It iffers a better angle than the wedge thats included in the Google kit. If you are like me that has a doorbell that is perpendicular to your front door, this will help make uour Google Doorbell more useful. Very much recommended.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT 2nd gen wired Nest Doorbell compliant.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is NOT compatible with the second gen wired Nest doorbell. I ended up making my own screw holes and just used it instead of returning it. I probably would have been better off cutting a wedge of wood from a 2x4 and using that instead. The part where it clips in tends to come undone and I have to shove the doorbell back to click it in place again. Not too sturdy.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at [email protected] and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team

  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap material. Not clear directions. Seems a bit flimsy when installed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We switched from ring to google and it is the best decision ever!!!! We love the facial recognition doesnt lag and quality is very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful product. I can adjust the angle of camera to show me where I want to see the activity from

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great doorbell but slightly annoyed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m docking off one star because I was forced to upgrade from the previous generation doorbell. The previous one would keep on resetting when the button was pressed. All the blogs I’ve read indicated that there was power failure. Let’s hope this one doesn’t have the same problem after two years. I do love the quality. Kind of hate the google home app. Wish they would keep it to the Nest app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good add on to nest doorbell.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and compatible with nest doorbell. All hardware you need is included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wasserstein - Horizontal Adjustable Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wired nest doorbell came with angled wedge but bought this to be able to have a greater angle and show our garage as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works wonderfully.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to install, does what it’s supposed to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google camera ex.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing perfect fit Best Buy employees lead me straight to what I needed I was only there but few mins extremly helpful and very courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory!!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much better angle for the camera on a side facing doorbell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Increased adjustability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People should know that the Nest doorbell does come with a horizontal mount. It is not adjustable like this device nor noes it have the same degrees of adjustability. This mount can be adjusted up to @ 90 degrees. Appears to be a high quality mount for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional for the gen 2 wired Nest doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good mount with a straightforward install. I drilled into brick using a hammer drill with a 6 mm carbide tip bit to put in the anchor. Fits like a glove. Need to pull out brick dust while you work, so wear n95 and ppe if applicable. I like the extra parts. The plastic does feel flimsy but I'm not too worried about durability. I like that I could tuck in the wires behind it, but you may need some spray foam or another sealant depending on where your wires originate from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice view

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this an now I am able to get a better view of my front yard.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Meant for the small camera not the big one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is meant for the small camera. Not the full size one. Seems like good quality

    I would recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at [email protected] and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team

  • Customer reviews from Wasserstein/Lectron

    User rating, 5 out of 5 stars with 8 reviews on Wasserstein/Lectron.

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  • Customer reviews from bestbuy-ca

    User rating, 5 out of 5 stars with 1 review on bestbuy-ca.

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