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Customer Ratings & Reviews

Your price for this item is $74.99
The comparable value price is $84.99

Customer reviews

Rating 4.7 out of 5 stars with 5001 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers regard the My Passport 2TB External USB 3.0 Portable Hard Drive favorably for its substantial storage capacity, ease of use, and reliable performance. Many appreciate its compact size and reasonable price. While some users experienced minor challenges with the included software and initial setup, the positive feedback on storage, usability, and reliability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 5,001 reviews
  • Rated 5 out of 5 stars

    Serves its purpose

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with this portable HDD. I got it with 2Tb which is plenty of room to backup my data.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beware of use with apple computers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but unfortunately had to return since apple is stubborn and won't let you easily connect it to migrate more data and i didn't want to mess with it so i just bought more memory on my mac mini. If you're on windows I'd recommend though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely A Must Have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for My Xbox! It works very fast & is very helpful!. Kept me from buying another Xbox!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external for all of your saving needs. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    External HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you dont mind the bright color and just want large storage for a great price, this external HD is perfect. Easy to use, compact, lightweight, and is reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Small and Easy to Transport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport is small, easy to transport, and has plenty of storage for files I don't want to store on my laptop's hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    WD - My Passport 2TB External USB 3.0 Portable Har

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red This external drive is more compact than my others. It packed in easy for traveling and I like the red color so I can see it in the division of my carrier. It works quickly. Nice to have 2TB.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    Bought for extra Xbox One storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for extra storage for my Xbox One. It's been a life saver! The price was great when I purchased it, very affordable. Its going to hold a great amount of games and so far has been a seamless transition with no lag or anything. And my system set the drive up by itself so I didnt have to do a thing. Overall great product!!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability, Storage

    Rated 5 out of 5 stars

    Great for backing up computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage space; useful for regularly backing files from computers and smartphones; useful for transferring files from one computer to another. Excellent price. Purchased in late 2019 and I expect this to last 5 years or more. Pretty blue color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Awesome product, very happy with purchase.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the WD My Passport 2TB External USB 3.0 Portable Hard Drive, and I couldn't be happier with my decision. The first thing that caught my attention was the sleek design and vibrant color, making it not only functional, but also stylish. Setting up the hard drive was a breeze; it was plug-and-play with my laptop, and I was able to transfer files within minutes. The 2TB storage capacity is perfect for storing all my important documents, photos, and videos without worrying about running out of space. It provides fast data transfer speeds, which is essential for my work. I appreciate the security features such as password protection and hardware encryption, providing peace of mind knowing that my data is safe and secure. This is a must when it comes to data protection. Overall, I highly recommend the WD My Passport 2TB External USB 3.0 Portable Hard Drive to anyone in need of reliable and portable storage. It's a great investment that meets all my storage needs with style and efficiency.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Need this

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this storage device. I am a photographer so I need to store photos on a regular basis. It is easy to use. It is safe. It is light and solid. Fulfills all my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is so nice I bought one prior and this is the second one that I'm buying . They have saved my life when it comes to storage this is awesome it helped me get rid of a lot of personal pictures and files. It is easy to use lightweight and it's compatible with all my devices. If you looking for a product to help put your personal files this is a great drive

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Monster back-up memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2TB is a crazy amount of storage, so I don't have to worry about the remaining memory left even after transferring videos, clips, pictures, audio files, editing reels, and etc into this surprisingly lightweight & slim drive. This drive automatically registers through Mac's Timemachine app once connected, so the instant-read and back-up features are extremely convenient. WD makes so many portable hard drives, each with various max storage space so it's well-curated for those looking for something small like a 1TB, ranging up to 4TB (once you hit 8TB and higher, it becomes a block and I personally don't think renders 'portable'). Great product at an incredible price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing some spring cleaning and I have several old laptops that I have been holding on to for years. Mainly because they have documents and photos that I might possibly need someday. I made an appointment with the Geek Squad to backup 2 old laptops and my current laptop. I bought this little hard drive because it was on sale and I am extremely happy with the purchase. It got everything. Documents, photos, videos!! So much stuff with lots of space left for more! Also, you can take it anywhere because it fits in the palm of your hand. I highly recommend this compact, powerful hard drive!

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Pretty Impressive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Very impressed by the potential transfer speed of 6 GBPS, though real world results are always lower. Even on a mid range laptop however I was achieving 200-300 MBPS on average. When plugged into my phone transfer speed shot up to 1.2 GBPS so that was great as well. Love the storage and the price is right for such a large portable storage. The one drawback is the fractured and at times redundant WD drive software(s). There are multiple programs to install and manage your drive. it would be much easier to include everything in one program. They are moving in that direction with the new EdgeRover software- that's a must try if you have multiple storage modes and means and things are... less than perfectly organized.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Low cost per terabyte, compact, easy setup, fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most inexpensive option for getting terabytes of storage in a small form factor. I bought this for data storage with a new Mac Mini I configured as a home server for music and photos. The Mini had a small internal SSD so I went with this to get plenty of data storage. My Itunes and iphoto media reside in it. I really like the USB 3 port because it matches the USB3 on the mini and gets me maximum bandwidth for fast access. So easy to set up. Just format with Disk Utility, then instant up and running. No special drivers required! Very happy, would easily buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage

    Rated 5 out of 5 stars

    Great HW Encrypted portable storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an audio engineer, and I use this as my storage for all the projects I am currently working on. I record audio directly to this drive, and occasionally edit video as well. So far I haven't had any hiccups, and the drive is able to keep up with all my demands. I run projects recording plenty of live musicians at the same time: from entire close-mic'd drum kits, to small orchestras, and this drive is my primary recording drive. Hardware encryption works like a charm, and I have it enabled, without experiencing any noticeable performance penalties, which is great. Overall, it is a robust, slim, portable hard-drive which keeps up with my demands as an audio engineer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Passport 2TB expansion for Xbox or PS4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used several of the WD My Passport drives both as portable storage/backups and as expansions for gaming consoles. The drives have worked well and are quiet and fast. I purchased this drive as a gift for my 3 nieces to use on their Xbox for storage expansion. The drive connected effortlessly and was setup for Xbox use in minutes. Works well and they are all 3 very happy having space to store their games. I have found the 4TB & 5TB versions to be reliable and fast and expect the same from the 2TB version. The drive is quiet even under read/write load and operates very fast when connected to USB 3 and works well on Usb 1/2 ports as well. It is also as vibration free as possible. When starting up you can barely feel the vibration when touching the drive and it certainly is not noticeable through your desk. The only visible indication that the drive is powered is a small LED which is bright enough to be useful but not so much that it is a distraction. To maintain the reliability, especially if this is a travel drive, I highly suggest getting a padded case to store it in. I have used both a padded case and the original packaging from the manufacturer for transport and both have protected the drive very well. This drive is a great purchase when it is on sale and not a bad purchase at regular price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    SanDisk 2 TB surprise.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very small 2 TB SanDisk external drive that plugs into the back of my desktop computer. It is extremely fast, and easy to install. The actual size is about 2x3x1/4 inch in dimension. I would buy it again, but I must say that I was quite surprised with the size of this hard drive. I almost did not believe that I had picked out the correct product! I would buy this again if I needed more storage.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability, Size

    Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good price and capacity, fast driver with the usb option for fast transfer , compact, good quality

    I would recommend this to a friend
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