Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 6,267 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to set up, and worked perfectly , would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good HDD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HDD is compact and handy to use. Also the noise level is less.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    i like having extra space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the extra space versus a flash drive makes it my choice for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    My Passport extra saved the day.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My motherboard died. Luckily My Passport Extra saved my information.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just as I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was very easy to set and well to handle. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great backup for work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backup hard drive is a great option for work and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. To connect to my Wii U. Works great. I would recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport Ultra 1TB External USB 3.0/2.0 Po

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD has always been a very dependable brand for external drives and for the sale price this was too good to pass up. The only disappointment was that it did not come with the USB 3.0 cable included and I had to purchase that individually.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Works well with 4k Samsung tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung tv is able to read the hard drive and plays movie files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this on our Xbox one to transfer storage and it worked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy to find this product at the price I bought it. In fact it was less than any other place I look at. I very easy purchase to make, and extremely easy to use. My friend saw mine, and went and bought his own the next day.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Teaching use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool to keep all my teaching files in one place- great price

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    nice harddrive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive was put to good use. Stores like the package says.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hold a lot of my videos and pictures. Still adding more

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great external hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set of the type of external hard drive, great storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was looking for a way to save my files in case my computer crashed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for External Storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for much needed external storage. Helps keep hard drive free.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Lots of storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sale and it got good reviews. It give me no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for storing backup files for my laptop, very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Backup drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for storing backup files for my laptop, very easy to use.

    I would recommend this to a friend