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Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 6,267 reviews
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Backs up my whole computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room for everything -pictures, history, videos, et al

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for this top ranked product. Lots of storage space .

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Quality Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed. Currently no problems with the device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great way to save pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to save files and not overload old computers. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drive for the price, I used it to back up my computer...

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Dependable good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at a reasonable price. Works in a dependable manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what the Tec Repairman ordered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the WD at the suggestion of my laptop repair person. The price was very reasonable and it is obviously comforting to know that I have my hard drive backed up in case anything happens to my laptop. Good buy at BestBuy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase it was easy to setup on my laptop.user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It backed up my pc as intended to keep me from losing all my data.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I want was looking for at the right price

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space for a small device love the small form factor.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. Small & great to carry with you.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Stores Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is supposed to do external storage for a laptop. It does

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works well, for not a lot of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, I had a bit of a problem getting started, had to download directions. (I'm not too savy)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backing up data!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for college to back up his computer on. Works great he has used it and was glad to have it when he was having some issues with his computer he knew he had all his stuff backed up so it was safe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the product easy to use and easy to transfer my files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Everything I thought it would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was all it was advertised to be and was easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    It is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product.I use it for work and store data from computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It's great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy setup! Western Digital makes the best drives.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good, fast and reliable portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, fast and reliable portable drive, provides great value

    I would recommend this to a friend