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Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 6,267 reviews
  • Rated 5 out of 5 stars

    does what it's supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use for photos and videos while on an extended cruise vacation. The portable hard drive worked just fine and I was able to transfer stuff quickly to be able to use the memory card again the next day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    No issues, and what the Geek Squad recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it upon referral from the Geek Squad....no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love WD!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with 2 different Seagate external drives. Neither of them lasted more than 2 years. I have never had problems with Western Digital external drives, so I bought another one. They are always dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to store pictures. Easy to use and configure.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    easy access external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is reliable, fast to locate information & good quality

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size, holds a ton, exactly what I needed it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a Hard Drive. It works, that's it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a solid, durable hard drive that does it's job until one day, like every hard drive does... it dies. I hope this one lasts as long as the last one, which was a long time! I love these drives and you will too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to port anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good item & we can carry it anywhere needed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great For The price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it, good price, overall satisfied with the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for your Dollars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this (actually) several as I use them for my employees who work on vessels offshore. The environment they work in can bring salt to the exterior, but these never have faltered in 2 years of use. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Met my needs for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price point was ok and met my needs for work. Slim size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great back up drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the hd for about 2 months now and am happy with it so far. The only thing I didn't like was having to reformat it when I got it. They don't make it easy and I had to figure out how to do it online. I wanted a drive that I could just plug in and drag and drop files into. I got it figured out and it now works the way I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external storage space for the big files and videos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    DOES THE JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice design. easy to use. small and ready when needed.,

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good Unit for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good unit to back up and save critical files.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good backup and little

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good backup that is easy to carry around and maintain

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More memory than I will need. Fair price. User friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    does what it is supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive works as expected. There were no problems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    nice device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. easy to use. used it to back up multiple pc's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use. Great value for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality item. Works extremely well. Very portable. Reasonable price. I purchased multiple colors of this model for family members and they have also been very happy with the item. I would recommend this item.

    I would recommend this to a friend