Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 6,267 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to set up and use!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is easy to set up and use! No problems!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Does the job as it should.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job as it should. Right size, right price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it come to computers and backing up and space on different items i know zilch!! It was so easy to back my info onto my passport ultra. Anything I didnt understand. Geek squad was there to save the day!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great savings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a lot of data will come in handy for projects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent USB Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only buy Western Digital, it comes with the best warranty and the product has the best usage. Seagate and toshiba drives will fail on you after a year. This is a tough little drive that will service you well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was intended for a video game. It is not working therefore I am not happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    nice equipment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    performs as expected, well packaged and easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great External HDD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to do. Small and light.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Simple to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions are easy to follow only 3. It's compact

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended. This is a good product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good external drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price I paid for it and will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    compact and simple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy again------easy to pack and use anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast hard drive using USB 3.0

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive was great and had fast file transfers. I ultimately returned it because the radio in my truck didn't have enough power via USB to spin it up and I had purchased specifically for audio in the truck.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use. Well worth the monney.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to use! And great for backing up data!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great slim external

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 6th - 8th purchase of a WD - My Passport line external HDs. This is about half the thickness as the drives from just a year ago. Works great and never had any problems with the previous purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    decent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent enough hard drive that with a lot of space .

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product so far, haven't used it very much yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great devise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very much like the size of this unit. Small and compact. When plugged in to a 3.usb port in is quit fast. It works well as a portable hard drive also, allowing me to take all my movies and music with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked Instantly Without Downloads

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried that I would have to download a bunch of stuff onto my computer to get it to work. But, all I had to do was plug it into my computer and it worked right away. No software downloads needed.

    I would recommend this to a friend