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Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 6,267 reviews
  • Rated 5 out of 5 stars

    storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needing some piece of mind and this was perfect for backing up my travel laptop. I also was able to download some movies from another data base to increase my digital library of movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i now own 5 WD portable drives...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are wonderful for storing data, and for backing up data.. also for taking data between several devises.. the perfect companion for movies...tunes... or my Surface3 tablet..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good affordable 3.0 drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these drives. I buy quite a few, usually one a week for different projects and using my MacBook Pro retina I am able to transfer 500 gigs worth of data in a little under 3 hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WORKS GOOD AND EASY TO USE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE ALSO HAD A SEAGATE HARD DRIVE WHICH QUIT WORKING WITH 100 HOURS OF HARD WORK. I HAD TO CALL AND HAD BAD RESPONCE. They expected me to pay $18 postage to get replacement of their defective item and $500 to retrieve lost items. The hard drive was less than a month old, bought at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive for my Wii U because I ran out of space on the console rather quickly. The hard drive works perfectly, and I have all the space I'll ever need for my Wii U.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it did not backup files as expected, but it could have been my fault

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external drive works as expected. The backup software included is basic. It somehow backed up my computer twice, in two separate backup files, so after only 1 month of using my new computer it said I had no more space on the external hard drive. I'll be looking for a new backup app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloading my photos was very easy, I have a 16 megapixel camera and I downloaded 1500 photos and barely used any of the memory on this passport. Easy to organize the photos also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the "My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive" that I purchased @ Best Buy. It works really great for our needs and it's small so it's very easy to store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drive - and includes backup software unlike cheaper WD models like WD Elements. The software is pretty convenient if you're not up to speed on using the Windows version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok replacement workstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed iMac for retrieval of files from external hard drive via time machine. No internal dvd/cd drive, some conflicts w/ HP Envy 4 in 1 printer, some conflicts w/MS Outlook that took time to resolve, and not compatible w/external LG dvd/cd drive that advertised Mac compatibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust Western Digital to provide me with a reliable and speedy hard drive. So far, I have had no issues and this is the second hard drive I have purchased from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a 1T hard drive that can fit in a pocket? I picked it up before a cyber security workshop for the sole purposr of learning to make a forensic back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD is always a good buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to favor WD for all of my external hard drives. I needed an external for a PC with limited internal storage, so added a 1TB. Fast, reliable, and I've never had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to back up my mac as I was going to be doing an upgrade and needed to clear space. It worked great as opposed to my husbands which would not recognize my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a world traveler and like to have all my photos with me at all times. The "Cloud" is good, but without internet access in some places, an External hard drive is mandatory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Compact External HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive these days got phase out so fast, storage size, usb speed, read write speed etc.... It is important to have a nice hard drive to store your pictures and memories!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A good external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to backup my laptop and it seems to be working okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Geek Squad's assistance, all my data was transferred from desk top to this external hard drive and then back again after repairs were done to desk top. All went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and so far it's been fast and reliable. I really like that it's USB 3. Nice to have the extra speed. They sure have come a long way since the first portables came out.

    I would recommend this to a friend