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Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 6,267 reviews
  • Rated 5 out of 5 stars

    Bought it for my xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more space in a hurry and I needed USB 3.0. This did the trick. Works perfectly well. However, I haven't really tried playing games off of this hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for portable storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this hard drive on travel with my laptop for music production. It has been awesome for quick boot-up time and can save files quickly for future retrieval.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent external hard drive. This replaced an old drive that I used of backup and it has exceeded my expectations. It backs up all my files in a tenth of the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old external was, well, old, so I got a replacement. All of my externals have been WD, and I've never had any problems. This works well, and I love the color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just used it a few times, but it works fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with this purchase. I was surprised to find it in two aisles of the store with slightly different prices. I did not try the backup software provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this drive to use with my Tablo OTA DVR. It worked perfectly and has been humming along since. Play back from recorded shows is smooth and crystal clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected. The software it comes with is probably usefull in a mirror backup of your drive I just use it to back up certain files. Worked good for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thing for storaging!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have compared this portable hard drive on many websites and the reviews. Bestbuy seems to have the lowest pruce, plus, their quality is always truatable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits the Bill Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this external drive to be able to easily carry and update off of the hard drive of desktop, This fits the bill nicely and with USB3.0 does it even quickly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great External HD for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Great External HD for Backup. It Gives trouble though when formatting for MAC. I had tried Mac formatting with different drives with no Issues. But this one was giving Memory errors in Mac. So I decided to use it as backup solution for windows system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great as an external back up for photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it comes in a variety of colors, so I can keep track of my mobile hard drives from one that contains professional files and the other for photographs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good small drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good with USB 2.0 iMac. Had a boot problem with a USB 2.0 PC that was probably a power thing. Fixed that with a cheap PCI-e USB 3.0 card for the PC. I would have bought the 3.5" WD MyBook with external power, but my Best Buy only carried the 2.5" external

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have literally dozens of these. My employees use them when working remotely from our office. They perform quickly and flawlessly. Not much more to be said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD 1GB hard drive works great. It transfers files super fast using USB 3.0 ports. I would definitely recommend it to anyone looking to backup their files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the amount of storage needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally looking at getting a usb port, so happy I made the decision to get this tb storage unit. Thanks to a Best Buy representaive in Saginaw, MI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great if you need to back up files and don't want to use a cloud based service or need to transfer a large amount of data from one computer to another.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Great potential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can hold far more than one needs but setting up has not been easy. The WD website isn't the most helpful and I'm not sure how often to transfer etc. Some basic instructions would have been the cats pajamas.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it's supposed to do and it works for my Xbox one the only thing is that there is a light blinking always but other than it it's awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of storage in a small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband wanted this for his class. He uses it daily and it allows him to work on things at home, work and school. He just plugs it in and is ready to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small footprint, big drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as an expansion for a new laptop that has a small, solid state drive. The drive is quite small in size but big in capacity. There are larger drives, but 1 TB was plenty for my purposes, and has a fast, USB 3 connection. The price was right, too!

    I would recommend this to a friend