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Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 6,267 reviews
  • Rated 5 out of 5 stars

    Great for file backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for file backups on your computer. Just plug it into your usb port and set it as your backup/file history location. Done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, not great, external backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive has works as hoped/expected so far. It is a Time Machine backup disk and thus far I have no issues. Good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an excellent value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will not find a better value on a portable hard drive. It has all the features you need at a great price. I highly recommend this!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great for mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it for my mac. Everything was already installed and ready to go. Windows in the other hand requieres more downloads and transferring data is more complicated in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get WD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't bother buying the MAC version of this external hdd. It literally takes seconds to format the device for MAC which will save you $10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little hard drive with large capacity. The hard drive comes formatted specifically for Windows BUT is easy to reformat to Mac OS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased another identical USB drive for backups a month prior that failed. It was not being detected by any PC. I brought it back with my original receipt and the customer service person exchanged it no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had other Passport portable drives in the past, and have had zero problems in the past. Fast and reliable, what I like and need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after seeing it available at my local Best Buy online. It was on sale and just what I wanted. No complaints here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Mac and PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one of the for my wife PC. Comes with speed cable for quick up and down loading. Went and bought one for my Mac as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great even though it's not as fast as the solid state drives. It works well for me as a backup drive for my movies and music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need space and security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best external hard drives I have owned. Speedy transfers and construction quality make it a must have for those on the go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used it for backups thus far. I was told that I could use it for my windows computer and my Mac but I was not aware that you couldn't switch back and forth between the two. You have to use it for one or the other.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of storage in a compact package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage in a compact package. Little or no instruction included for initial setup, but online instructions are more complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Memory expansion for Xbox 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and setup...was downloading games in seconds. My son was so excited to be able to have so many more games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great removable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried other hard drives with a few, not all that they're cracked up to be, this one seems to be holding steady, time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. I use this as a network backup on my router. I love the sleek and streamline look and it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Ex harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this a little over a month and it's doing fine, Lays on top of the PC and stores all my files, that's what it was meant to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Password external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with getting some data pulled off an old no longer working computer. Works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Storage Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passport is a great tool to store files for backup and travel for work. The passport also saved me when my hard drive crashed.

    I would recommend this to a friend