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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 6,267 reviews
  • Rated 5 out of 5 stars

    Passport External

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had one before. It was given to me when I purchased my iMac Desktop. I enjoy knowing my back up is ongoing as a safety zone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hard drive decent price bought it for my xbox one and I don't really notice too much load time for any of my games or downloads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how portable and light this hard drive is! I previously owned a WD external hard drive and I am really happy with this brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Way to speed up an old PC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive SSD to upgrade an older PC. This drive brought my 2010 i7 PC back to life. It bought me couple of more years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Portable Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, Can store all my files. USB3.0 compatible Purchased the drive when this was on sale, and this was a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent data recorder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your sales representative convinced me that this item would download my data from my PC and allow me to transfer that to a new PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Portable Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually only purchase WD external hard drives for the staff in my engineering office. They seem to prefer this brand over others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this hard drive for my Xbox One, installing games since the internal hard drive is so small. Does the job and I loved it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be a little faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to transfer a lot of data to these drives to deliver data to customers. The transfer speed is a little slower than on previous models, but still satisfactory. You don't get enterprise speed on a USB powered drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is such a good value, especially with the $25 Visa Checkout discount that I got. Can't beat Best Buy on that one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to safe your pictures or videos that you have. The memory capacity is big enough to save good memories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old computer that kept crashing and I wanted to save the photos and all my documents. Everything transferred smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    given as part of a graduation gift. Recommended by the Best Buy associate and I know from past experience, this is a good brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent storage option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact reliable and portable 1 TB storage option....with fast transfer rate, 3.0 USB and very affordable. It's a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my son to give him more memory for his Xbox 1. I have one already and I am very satisfied with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usefull for Xbox one owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this External Hard Drive for my Xbox One so i can expand my xbox one installed games, great write/read speed, amazing HDD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small size high capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, small external hard drive with plenty of capacity. So far has been fast and flawless for backups and external storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm undecided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work good once we finally got it working. Had to have Tech support help out, but it seemed to do just fine after tgat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old hard drive was failing and the Geek Squad cannot help. So, I have to buy another one and it works normal for a month now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the threat of ransonware I purchased this to backup my PC and laptop. It is very easy to use and even comes with encryption.

    I would recommend this to a friend