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Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 6,267 reviews
  • Rated 5 out of 5 stars

    More portable drives...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I always want more storage devices. WD has a good reputation with me and I will continue to purchase their drives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty bangin'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pretty dece hard drive not gonna lie, main problem was that it didn't work with Mac straight out of the box you have to change up some settings here and there, nothing a quick Google question can't fix though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product seems to work as stated. My computer crashed and the Geek squad used it to restore my data. The cost is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre-loaded software making installation easy.great for backup. Had a hard disk crash, didn't back up stuff. Lost everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, hard drive plugs right in, uploads and downloads fast. It was a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for simply backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this device to backup my files. Plus I was drawn to the blue color. The backup/file transfer process was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast USB 3.0 portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised that this little portable USB 3.0 drive is almost twice as fast as my large size USB 2.0 hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable USB 3.0 Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised that this little portable USB 3.0 drive is almost twice as fast as my large size USB 2.0 hard drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of memry for the price, weak on instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good once you figure out how to use it. I had to go back to the Geek Squad 3 times to get it to do what I wanted-store all my music CDs in a format that lets me sort them easily and build playlists.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to use with my MacBook Air. I had to do extra steps for it to work, which is why I didn't give a 5 star rating. However, this product is a good buy and I have been happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    basic comp storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it should but I hate how I had to use some program they make you download. I really just wanted to plug it in and drag n drop all my important files. The extras are not needed, or should be optional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little drive, fast. Got a great price on sale. Cable supplied with drive is a little short, had to buy a longer one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked up this machine to my computer to have it as an automatic back ups machine. It does it's job and I'm happy about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift for my son for extra storage on his Xbox One. It's plug-and-play, and he says it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I can back up my hard drive on a regular basis. If my computer crashes again, I won't have to worry about losing info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage has been costly but how much you value your data is priceless. Very portal and fast data transfers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable brand and good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital is a reliable brand and this model has hardware encryption, took about 25 min. to backup about 250 gigabytes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product does exactly what is expected, is fairly quick for an external hard disk, and the build quality if very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup tool for computer...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to backup my Surface Pro 4, it has it's own backup program which updates...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up my stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have used this to back up my other external drives. Its a back up for my back ups:)

    I would recommend this to a friend