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Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 6,267 reviews
  • Rated 5 out of 5 stars

    Blazing fast backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Passport to backup my desktop. With my old 2.0 Passport, it took an hour or more. With this 3.0 Passport, 12 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only down side I was trying to transfer data from old desktop and desktop is so old the hard drive didn't support it. but I will be using it for my new computer. In fact I bought a second one for my mother-in-law.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only down side I was trying to transfer data from old desktop and desktop is so old the hard drive didn't support it. but I will be using it for my new computer. In fact I bought a second one for my mother-in-law.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this hard drive to use as a backup hard drive and it been working great. No problems and was on sale for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best storage unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a Dell storage unit best buy always has the products I need and good quality plus best service. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this drive for my photos. The cloud is good, but having this drive, I feel it is safer for my family pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my iMac Timecapsule. Fast and easy to install. Buying a second one to act as my iTunes server and Photo server.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes saving data so much easier for the non-tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciate Geek Squad rec's and help! They make life so much easier for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price and large capacity. excellent for backing up data and a full image restore partition on a usb3 1t hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy + Intuitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am dumping two laptops worth of data on this and its working great! Comes with everything you will need (cables etc).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all purposes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this drive to free up the drive on my laptop. 600GB plus of music can be rather cumbersome on a family computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third passport external drive. I've never had an issue. They work great and are a great value for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reformatted for iMac. Downloaded okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Designed for Windows. For the Mac I had to reformat. When all was in order, it recruited Mac's Time Machine and downloaded everything okay. Retrieving from MY PASSPORT is not quite as orderly as I would like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to setup. You can actually understand the instructions! This holds a "ton" of data and you can set it for automatic updates. If I ever get it filled up I will be back for another unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a device to transfer work and files from our personal computer onto and the passport worked very well for us!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for video games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well with my PS4, but I had to change the operating system on it. May work better out of the box with the recent update. But once I change the operating system, it saved games without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this drive to replace 500GB that had run out of space. I trust Western Digital products, so this fit the bill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I got 3 of them for back up, and...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to back up desktop and keep back up off side and rotate it, so I got 3 WD drives. I created a back up schedule and it works great for two devices, but WD application is not recognize third hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Canon ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had issues with off brand ink so I stick with Canon's. Yes it costs but I get a discount as a BB rewards member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast efficient to the point!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complains here...WD has great drives what else can I say... great value all around. Fast download and upload speed.

    I would recommend this to a friend