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Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 6,267 reviews
  • Rated 5 out of 5 stars

    Great storage unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have other Passport storage devices and loves the ease and storage capabilities and this one worked great for this device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling secure...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storing all of my important docs and pictures on this hard drive gives me comfort that my data is safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for backup or extra storage. Fast and quiet operation. Recommend a hard shell case if frequently transported.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD is a proven product in USB drives and this pricing was a no-brainer to pass up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Future RATING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can't give 5 stars to this product yet, as I have not had a chance to actually use the back up system yet. I believe when the time comes and I need to have my info , it will be avaIlable as stated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well with newer computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to use this to transfer files from an old Windows XP computer to a laptop and keep the files as a backup. The old computer would not recognize the drive, but it works fine with the newer computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for Xbox one. It just takes a little while to transfer games but that has nothing to do with the hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet so I cannot say anything about it. I don't know why I have to do this to get my bonus points.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Short cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own other makes of data storage. Always impressed with WD passports. Minus one star for the short cord. The first one I bought years ago the cord is twice as long. Limited reach makes for a challenge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup Storage YouCan Depend On!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should backup their hard drive to an external hard drive to preserve photos, music, or other data from loss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace another portable external drive that died. So far it was not doa and has a good backup feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to snail mail someone a .75 GB data file for work and this is an excellent means of transporting electronic data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good external hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to do back ups. Has been great, so far, for all of my files and photos. Very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Western Digital Passport Ultra 1tb External Usb 3.0/2.0 Portable Hard Drive works great, especially for backups!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer easy to use and is light weight can be moved very easy I love that the screen can be adjusted up or down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father-in-law and he loved it! We have had it over a year and have had no issues. LOTS of memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love these drives you don't have to upgrade your cp as much for lack of space and you can take your info along.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    right size and capacity for backup applications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problem with ordering and delivery, in fact arrived earlier than anticipated, fits right in with all equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product, I have the 500GB... Now the 1TB and it's a fast transfer rate and password protected! Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to. Nice that it does not need a separate power cord to power it like my older External.

    I would recommend this to a friend