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Customer reviews

Rating 4.7 out of 5 stars with 6267 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 6,267 reviews
  • Rated 5 out of 5 stars

    Does exactly as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on the way to the Grand Canyon to unload photos and videos from our laptop and cameras. USB 3 is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most people do not think about backing up their laptop or their desktop. Windows make this an easy option to do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. Had a PC crash in the past. Used this to back up some of my most important pics and videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent portable hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    western digital hard drives are always my favorite drives, and are the most durable hard drives that i have used.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 3 out of 5 stars

    Time capsule TERABYTE!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this for transfer of old MAC info to new MAC. Haven't touched it since. Might make a nice defensive weapon to stop a home invasion, who knows??

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great on Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this hard drive for expansion storage on Xbox one and it works great. Great speed and no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It just works like it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, this external hard drive works just like it is supposed to. Quick setup and even quicker data transfer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always WD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy WD harddisks. Have many horror stories with different brands. Read and write is fast. Thanks to USB 3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent HDD for backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for something to backup my PC. This one works well with native backup software and supports encryption.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it because my computer died and the technician asked for it to save my files. No complains from his side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used for data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop had died, but hard drive was salvageable and transferred my data from it to the passport with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds my expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the fastest and most convenient backup available. It fits into a pocket, and the USB 3.0 is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the AutoBackup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PC has already crashed once since I bought this external hd, was able to retrieve some important docs in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to back up data from old computer to transfer to new computer. Now actively backing up data on a schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with fast speed and very quiet. I had to buy a y cable adapter, but now it works great on my WiiU.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use backup storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD Passport drive is small, but has a very handy i TB capacity. Installation was easy and operation is simple,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV to replay one that just died. This TV has very good color. And the picture is sharp and crisp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use for a beginner. Bought this for my mother in law and had no problem showing her how to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great external drive for a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact backup hard drive. Fairly easy to schedule backups. Not certain I set up the backups correctly. It seems to take as much time to do interval backups as it took to do the inuti as l backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its great and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I have all my photos in one place ,its great and convenient, I could have it in my bag and take it everywhere .

    I would recommend this to a friend