Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content

    WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black

    Model:
    WDBGPU0010BBK-NESN
    SKU:
    7869174
    Highly rated by customers for:
    Loading...

    Customer reviews

    Rating 4.7 out of 5 stars with 6267 reviews

    Rating Filter

    Rating by feature

    • Value

      Rating 4.2 out of 5 stars

    • Quality

      Rating 4.3 out of 5 stars

    • Ease of Use

      Rating 4.4 out of 5 stars

    Pros mentioned filter

    Cons mentioned filter

    98%would recommend to a friend

    Customers are saying

    Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

    This summary was generated by AI based on customer reviews.

    The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
    Page 252 Showing 5,021-5,040 of 6,267 reviews

    • Great product

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Had a problem and went into store for Geek Squad support. Was recommended as a back up drive and it works great.

      I would recommend this to a friend

    • Compact and convenient

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I use this device between different laptops/computers and it is fast and convenient. Meets my needs completely.

      I would recommend this to a friend

    • Good product

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      My computer was destroyed but I the geek squad was able to retrieve all my data and transfer to this hard drive.

      I would recommend this to a friend

    • Excellent easy to use

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Got excellent advice in the store and the product is as recommended, easy to use and more than met my expectations

      This review is from WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Noble Blue

      I would recommend this to a friend

    • Best Externals ever

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      This is a great external I love the WD Line and any more are the only externals I use for the price and warrenty

      I would recommend this to a friend

    • Easy Back-up

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Easy effortless back-up for my data. This was drive securely safes important documents quickly and efficiently.

      I would recommend this to a friend

    • Passport Ultra hard drive is great

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I have several Ultra hard drives and have always been satisfied with the transfer speed and the data retention.

      This review is from WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Noble Blue

      I would recommend this to a friend

    • Good portable hard drive

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Works beautifully but wished there were detailed instructions provided for the novice. I had to use youtube for a step-by-step instructions as it did not automatically launch when I plugged it in.

      I would recommend this to a friend

    • A good way to store data.

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I was thankful that the Geek Squad guy explained this item and got my backup done quickly. I love the Geek Squad!

      I would recommend this to a friend

    • Small, fast, perfect

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The smooth design and color makes it nice to have on the desk. The best part is that its fast and works great.

      This review is from WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Noble Blue

      I would recommend this to a friend

    • stylish, compacat and fast

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      the tittle pretty much says it all, my next hard drive will be the same exact one, love the variety of colors too

      I would recommend this to a friend

    • great small harddrive

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      i have been using this passport harddrive for last few months now. speed is great. its very handy and comes with nice case. also this harddrive dosent get warm or hot after many hours of usage

      I would recommend this to a friend

    • Excellent Hard Drive

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I've had several WD products and they have never disappointed me. This product is compact and appears well built.

      I would recommend this to a friend

    • Good product easy to use

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      This just the type of product I was looking for. It was recommended by an agent and so far it really works well.

      This review is from WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Wild Berry

      I would recommend this to a friend

    • Perfect!

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Best price available for a great brand for storage device. Arrived on time as expected.

      I would recommend this to a friend

    • Works great for backups

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      This is a fast backup drive that I use for backups. It's really fast too when connected to a USB 3.0 port.

      I would recommend this to a friend

    • Good space for extra files

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Love the product love hard drives and I'd recommend it for someone who wants start up on a not as small size

      I would recommend this to a friend

    • Great Hard Drive

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I use it to store all of the videos from my phone. I also use it to store all the unused footage from my Camera.

      This review is from WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Noble Blue

      I would recommend this to a friend

    • Very good, and affordable drive

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I have 6 of these drives that I use for work for backup and transfer purposes, and they work fantastic. Even though they are 5400 rpm drives, they are USB 3.0, so they transfer stuff quickly.

      I would recommend this to a friend

    • Drive Gets Hot

      |
      |
      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The drive is fast for a 2.5" but it does get pretty hot under sustained data transfer. Works well, otherwise.

      I would recommend this to a friend
    Page 252, Showing 5,021-5,040 of 6,267 reviews
    Sign in or Create Account

    Get the latest deals and more.

    Best Buy appLearn more
    Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
    Best Buy Canada
    AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
    In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.